My account shows all of the products.

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  This document gives you the steps about adding registry subkeys.

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  http://support.Microsoft.com/default.aspx/KB/826511

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  Try running ChkDsk to check your drive for errors. Right click on your drive icon / properties / tools / error checking.  Try first by checking do not each box (that it will run in read-only mode) to see if it reports any problems file or hard drive.  If so, restart it by checking both boxes and restart to allow him to attempt to fix any problems found.

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  Thanks for posting your question in the Microsoft Community forums.

  I see from the description of the problem, you have a problem with an application developed in Visual Basics for Applications running.

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