My adobe creative cloud CD does ' t work!
Hello
I bought a program for students, the creative cloud. When I start to install, an error message appears saying that my program is not authentic...!
I actually used this CD for 2 years (until that my mac is stolen), then I bought a new mac and the installation does not work on this one because of a non-genuine program! I don't really understand, and I need it as soon as POSSIBLE!
Please help, it would be really appreciated.
Chloe
then you don't have creative cloud. you have another version of creative suite.
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
Tags: Adobe
Similar Questions
-
I recently got the cloud creative adobe and so far I'm not impressed with her. The adobe installer will not download the creative application of cloud. It keeps freezing for a minute and gives me this error message.
And if you tell me that if I am on a managed network and I need to be wired connection to make it work, I am. I use a wired connection and my internet works perfectly. And I also tried disabling my firewall, antivirus software, basically everything what is perhaps perform the server. Still does not work... I tried everything and nothing works.
Got it to work, it seems that it is bitdefender, my anti virus program sends me questions. However, I disable the antivirus program trying to get the installer to work and I still get the error. So I just straight up to uninstall bitdefender on my pc and it seems to work perfectly. Hope this helps anyone who has the same problem I did.
See you soon!
-
My creative cloud subscription does not work, photoshop and lightroom always tells me to connect.
The only way to start any program is by activating the 30 day trial.
After 30 days the software is disabled. Is something wrong with my account?
Thanks for the help!
The crew of support for Adobe has solved it for me.
If anyone else has this problem, try the following.
1 disconnect from creative cloud.
2. close all applications from creative cloud of the Task Manager.
3. delete all the files in the following folders
C:\ProgramData\Adobe\SLStore
C:\Program Files (x 86) \Common Files\Adobe\SLCache
4 start creative cloud and connect.
-
Mid creative cloud office does not work so I can´t download apps.
Hello! Mid creative cloud office does not work so I can´t download apps. Could you help me please?
Please, try the following steps:
1. uninstall the application Adobe CC of the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
2 set the "Read and write" permissions on the files of Adobe for all users in the following locations:
a. / Library/Application Support /.
(b) /Users/ [user name] / Library/Application Support /.
3. restart the computer.
4. install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
Kind regards
Sheena
-
Adobe Creative Cloud still does not
I was asking for help all day today with Adobe Creative Cloud. The software does not open on my comput r. I restarted my computer at least 5 times now. I even turned off for an hour and then tried again. I tried to uninstall it, and for some reason, it won't let me. It isn't working and I really need help to fix it. I can't get in touch with someone here, which makes this situation even more frustrating. Can someone please help me because I need this job.
No need to continue to create new debates for the same problem.
Answer (several times if necessary) to the existing thread to keep the top of the page.
-
Adobe Creative Cloud Desktop does not install
Hello
I'm trying to install the trial version of Adobe Creative cloud on my Mac (10.9.5). When I run the installation of creative cloud, it shows "download Creative Cloud desktop" and then stops with the error message 'that we met following issues: Installer could not create a critical file. Please try to reinstall. (Error code: 44)'.
Here's what I've tried so far:
(1) try again produced the same result.
(2) try the installation of my admin account gives the same result.
Other info:
(1) The machine has a copy under license of Adobe Creative Suite 5.
(2) I have already installed a trial of CS6 but have since withdrawn that go CC place.
3) deletion of the CS6 trial by the uninstaller failed - I had to remove the components manually.
Does anyone have an idea what could be the problem? Very frustrating because I need start using CC as soon as possible and buy a subscription.
Best regards
Tim
Hi Jeff,
I came to the same conclusion, but the permissions problem was like hunting the needle in a proverbial haystack. I don't think using a temporary directory as you suggested is a solution because the user has no control over the installation program is where to install the files.
In the end, I did as follows:
- Manually deleted all my internal drive Adobe products and cleaned cache, support for app files and preferences (BTW, which did not allow the installer to not work).
- Clone my external HDD internal SSD drive.
- Formatted my internal SSD drive.
- Re-installed Mavericks 10.9.5.
- CC Desktop successfully.
- Shot all my stuff on my internal SSD from the external hard drive using Migration Wizard.
It took some time, but now everything works as it should.
Problem solved!
Tim
-
Adobe Creative cloud notification no longer works
After scoring in my computer I always receive one notification Adobe Creative Cloud no longer works. Adobe CC continues to work OK.
Please check if the application of CC Desktop signature & signature resolves the error message.
https://helpx.Adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
You can also contact support.
Concerning
Stéphane
-
Adobe Creative Cloud installer does not even open when you click on it.
Downloaded the installer and nothing happens when I double click above to open it. I checked the Task Manager and see it running however no window will not appear at all. Try to install Photoshop and is not to have it all.
Hello
Please see, Re: impossible to install run the Adobe Creative Cloud installation
Let us know if that helps.
-
Creative cloud installer does not work with Mac OS
Nothing happens after you double click the installer. No no installation, no error message... I have Mac OS X Yosemite.
I have already tried everything to troubleshoot Adobe Creative cloud download, install and update issues , but nothing helped.
How to solve this problem?
Install adobe application manager and try to update
Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager: thank you
Once it installed, go to the applications folder and open adobe application manager
-
Creative Cloud Desktop does not work
I have downloaded and run the installation program. When I click on the Adobe Creative cloud icon, nothing happens at all.
Yes.
I would advise you to Contact Customer Services as technical troubleshooting may be required.
-
My Adobe Creative Cloud screen does not open, what should I do?
Hello
I installed Adobe Creative cloud a few weeks ago. But now I can't open the program, OR remove the program. It just fact/show nothing at all.
What should I do?
Please try to remove the Creative app clouds-
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
-
Creative cloud installer does not work - using windows 8
Installer of creative cloud keeps ending abruptly without error message. I use Windows 8. It's a new PC and I just installed about 8 other apps. It's just what's wrong. Please hep.
Hello Yvette,.
Please refer to the threads below where similar problem was addressed:
Re: Install Creative Cloud Desktop Windows Explorer crashes and hangs
Installation of Adobe Creative Cloud crashes at launch
Kind regards
Sheena
-
Re: Adobe Creative Cloud Desktop does not install
Hello Jeff,.
I am Emmanuel. One of my clients is to have 35 licenses of adobe software. In what it is to have 30 licenses of adobe photoshop & 5 licenses of acrobat.
I share with you the bEinf are needs and concerns:
- An administration Console local on LAN Server Machine where the allocation and deallocation of Photoshop licenses to users and computers can be made.
- Adobe Photoshop installation on several machines and licenses can be assigned and evacuated centrally by admin according to the directions for use of the network and rotation.
- Required for each license of Photoshop usage report
- We should be able to move the licenses within the local network.
5 if licensing and usage can be served by users without intervention from the IT
Is it possible in the creative cloud adobe to put in place above the customer's requirements. I ask that you many want to share us adobe email support so that we will also share this request for them.
Expected a positive response from your side and thanks in advance.
Kind regards
Yoya
Hi Emmanuel,.
You need to specify your needs. The Adobe Creative cloud for the team and the company provide a dashboard to centralize to manage licenses. You can assign the Adobe license to your dashboard user and revoke at any time of a COMPUTING machine. Please see the article below for more information on this.
The creative team of cloud: http://www.adobe.com/creativecloud/buy/business.html
Brightcove Creative enterprise: enterprise software | Adobe Creative Cloud for business
Hope this helps you.
Thank you
Ashish
-
Adobe Creative cloud it does not (No works)
I try to start to install Photoshop and does not
I downloaded and installed several times already but still do not work and do not know what to do.
Please help meIniciarla Trato para poder instalar Photoshop y no works
The it e descargado wont several times ago pero sigue don't sin funcionar y no se what to do.
Por favor ayudenme
Hello
I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
Download error in the applications tab of Creative Cloud Desktop Application
You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
Sheena
-
My desktop creative cloud app does not work and I can't download anything.
I'm on Yosemite 10.10.3. Tried to uninstall it, but that has not worked. I get just a spinning wheel when I click on the application.
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Maybe you are looking for
-
Tecra 9100: Can I put the USB 1.1 to USB 2.0
can someone tell me if the tecra 9100 can be upgraded to work on USB 2 instead of the USB 1.1?
-
How can I save a constant DAQMX queue (string) and back again? Is small question a standard function call that would do this for me? Thank you in advance for the help
-
I get this message from my pc when windows starts, "couldnot load or run c:\programdata\msxnhoul.» exe, specified in registray. Make sure that the file exists on your computer or remove the reference to it in the registry. I could not find this file
-
How can I change the language on my printer? D7360
It is set in Japanese and the need to change it to English please help
-
How about this problem of latency with computers portable studio?
Hi guys,. After almost a year of bored on my computer laptop dell studio and its crazy latency issues I have that to give it another go at the Dell Forum. Is there any fix for this widespread problem. I am a user of windows 7 and couldn't really find