my bluetooth seemed not at all

I have hp (pavilion 15-n240se).

My operating system is windows 8.1.

product number: F9U42EA #ABV

Serial number:[under the direction of personal information]

I want to know if my labtop contains a bluetooth device or not.i don't see any Bluetooth in Device Manager or in the taskbar

I have two systems (win8.1 enterprise, win7 ultimate) and the result is there is no bluetooth at all

Hello

No, your machine doesn't have Bluetooth:

http://support.HP.com/us-en/document/c04072665

You can use the USB Bluetooth dongle to connect to BT devices.

Kind regards.

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