My brother-in-law works for your company and he bought the creative cloud for me and gave me a redemption code to use to download. However, I live in the Japan and her suitor that he bought in a different region and I can't download it. What sho

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• I have a redemption code, I used now when I logged my cc his watch App still the trial period and if I click on buy now it takes me to buy the plan page but I have already bought the plan. why it is not working?

  I have a redemption code, I used now when I logged my cc his watch App still the trial period and if I click on buy now it takes me to buy the plan page but I have already bought the plan. why it is not working?

  Hello

  Please see -https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Make sure that you are connected to your adobe id.

• All the fonts/writing are gibberish and I can't not as what is written, so I can't change anything on my vista, how to see the writing again if I can read? Thank you

  All the fonts/writing are gibberish and I can't not as what is written, so I can't change anything on my vista, how to see the writing again if I can read? Thank you

  Try cleartype youre settings, follow this link.

  http://www.Microsoft.com/en-us/typography/default.aspx

  Also, look for downloads 'police' as you need...

  1, select "cleartype online setting" you will probably get a download popup, install the

  Update...

• I have a problem downloading the complete costume. Only 41% downloaded and it says this "Creative Cloud desktop could not be updated. (Error code: 50) Contact Customer Support

  I have a problem downloading the complete costume. Only 41% downloaded and it says this "Creative Cloud desktop could not be updated. () Error code: 50) Customer Contact

  Meresianak73703965 you use the steps listed in the "failed to install" error Creative Cloud Desktop application to reinstall the creative Cloud Desktop application?

• 13 Firefox works in multithreaded mode and it can use the quad-core processors?

  When you buy a new PC, we choose between dual core vs quad core processors, and some people claim that Firefox work mode multithreaded mulch and treats each tab in a separate process and may fully use the advantage of a quad-core processor. Is this true?

  Firefox does not treat each tab in a separate process. If this can be a function in the future, I don't know of any plans to introduce any time soon. Obviously, buying a quad core processor will be significantly faster than a dual core, and your browser is usually less consume a lot of resources than other programs. I would not use it as your buying decision. Firefox will work just as well on a dual-core or a quad-core, but windows and other programs will work better with 4 cores.

• JavaScript has been disabled by some add-on security and I can't reactivate it, what can I do?

  Windows 7 Professional
  Firefox 26.0

  JavaScript is disabled, and I can't find a way to reactivate it. I deleted all traces of firefox on my computer and reinstalled a new firefox and still the problem presists. I have MS Internet explorer installed, there is no problem with javascript. I believe that the problem may be due to one of the firefox security modules that I've used in the past.

  I have used firefox for many years, but I'm going to switch to chrome if I can't solve this problem.

  Thanks for any help

  Larry9x

  This site of the library is a little unusual.

  (1) when I go to the home page, it is a frame around another site:

   http://www.youseemore.com/mustang/
  

  who transmits to the

   http://www1.youseemore.com/mustang/
  

  If JavaScript is disabled on this page, it appears at the top:

   "JavaScript must be enabled on your browser for this PAC to work properly."
  

  Do you get this message or if you click on one of these links this page looks good?

  (2) when I run a search for moby dick (I'm not connected), it goes to this page:

  http://156.110.26.122:8080 /? config = #section = Search YSM & term = Moby % 20dick

  If JavaScript is disabled when I visit on this page, I get a gray page with instructions to enable it in various different browsers. Have you seen this page, or you get the search results?

  (3) If you return to the youseemore page and try to connect, it works better without this framework?

• I have Dell PC, with Windows 7 software legal, but today I formatted my PC and I can't activate windows, what to do?

  Dell Inspiron PC Service Tag "5JVB6Q1".

  Express Tag12085359049 service
  MFG date: 20110317
  The product key provided on the CPU is
  When I entered the product key, it says that this is not a valid key
  Kindly help
  Colette

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• Creative cloud will not finish installing. No error code; Download bar ends, the window disappears, and then nothing happens.

  I tried to download Adobe Creative cloud all day (seriously, all day) for my MacBook Pro with OS X Yosemite 10.10.3 and it will not end the installation. I am able to download install and run it and I get the little bar showing progress up to the end, but then nothing happens then. Help Adobe says creative cloud Office opens automatically, but it does not. I tried following their menu troubleshooting and enabling pop-ups and set up a special firewall to allow the program, of which none worked. Help, please!

  Try steps mentioned in the link below:

  Creative cloud Installer hangs

• Estoy tratando instalar el first y me came UN error as no dice as the instalacion no works y tengo than desinstalar y volver a creative cloud descargar y lo I made y no pasa nada as puedo hacer?

  Ayuda por favor!

  If you have not tried steps below, try it once.

  Follow the procedure below:

  Uninstall Adobe Creative Cloud.

  Using creative cloud | Uninstall the creative cloud desktop application

  Temporarily disable the firewall.

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

  Then, download and install the Adobe Creative Cloud app and check.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

• Why is the tool of work plan is not in Photoshop after update Creative Cloud 2015?

  I recently installed upgrading 2015, however, the work plan tool does not appear on the left side under the move tool. I tried logout and return signature.

  Hi CCriminger,

  Make sure you open Photoshop 2015 CC, and CC 2014?

  Are you long - by clicking the move tool?

  Or Option/Alt click on the move tool to move through them?

  Let us know if this helps

  Concerning

  Pete

• I'm going to the Japan I would change that to change the plans japan´s value

  @

  The basic rule is that you need to change the country of Adobe ID, then you must place an order through Japan Adobe store.

  The credit card must be in the Japan only. You can change the region adobe.com is the located lower left corner.

  Concerning

  Stéphane

• If you are sure that you have a keylogger program on your computer and essentials windows does not detect, what is the next best thing to do?

  I don't know that the keylogger software has been installed on my computer.  I want to remove it, but windows essential, detection of malicious software Microsoft windows tool is not found.  There must be a way to detect without exposing my pc for potentially harmful software by buying something on the internet.

  Hi Sandra,.
  If you want to remove the keylogger, try following the steps in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide
  It contains instructions which will remove most malware infections. If you have any questions, just ask me. I hope this helps you.
  Brian

• I renewed my subscription with a new bank account, he said 24 hours to reconnect. The money has not been picked on my account yet and I can't log on, what can I do to get it working again TONIGHT?

  I got a new bank account and had to renew my subscription, I shouldn't have waited until the last minute, but we had just moved. Now that I renewed it, there were 2 which weighed charges yesterday, now, today they have both been credited to my bank account. I am getting very frustrated because I have pictures to change. What should I do to get this support and get my operational photoshop?

  The CC bought in January 2015 has expired, you must buy because it can not be activated again, about not imputed credit card, contact Bank for the exact reason for her.

  Concerning

  Stéphane

• DVD never works for local up, said Dell still it has been used before

  I bought the new DVD + R, DVD + rw, I formatted, nothing works. Back down to the top will stop after 25% done. Always says that DVD was already used?

  Is it using windows or Dell backup backup?

• My "Task manager has been disabled by your administrator" and I can't undisabe it. (and I AM the administrator)?

  Never remember telling my computer to activate my access to power off Task Manager.

  Hi Tim,.
  Your computer might be infected with malware. Try the sequence of steps 1 and 2 in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide/
  It provides simple instructions on how to remove malware from a computer. If you have any questions, just ask. I hope this helps you.
  Brian