My cap lock doesn't work.i can't turn off.

whenever I press my (heading lock), it locks the entire keyboard. I have to restart my hp windows 7 laptop then the small letters will work. I try to use the device far Manager and he says it's working properly, please help ty.

Hi Nancy,.

1. What is the number of the model of the computer?

2. don't you make changes on the computer before this problem?

I suggest you to use an external keyboard and check if it makes a difference. Flip your keyboard and shake gently. This will remove any buildup of debris which may prevent the keys work properly. You can also use compressed air to remove dust from hard to reach under the keys areas.

The driver for your keyboard may be missing or need to be updated. If your keyboard comes with a software disc, insert it into your computer to reinstall the driver. Otherwise, follow these steps to update your driver.

(a) open the keyboard by clicking the Start button , by clicking on Control Panel, hardware and sound, and then click keyboard.

(b) click on the hardware tab, find the keyboard that you use and double-click it.

(c) click on the driver tab, click Update driver, and then follow the instructions.

(d) If you are prompted to restart your computer, do so.

Reference: http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isn ' t-work properly

For your reference:

 

Troubleshoot keyboard

http://Windows.Microsoft.com/en-in/Windows-Vista/troubleshoot-keyboard-problems

(Also applies to Windows 7)

Mouse, touchpad and keyboard with Windows problems

http://Windows.Microsoft.com/en-in/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01

Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

Tags: Windows

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