My card has been cloned and cancelled, I've updated payment information and payment has been taken, how to reactivate my account. I lost my serial number

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• Hello. I am brand new to Adobe. I used the trial and now I'm addicted. However, I ordered Photoshop, put in my credit card information and came to the site. Nothing. I don't have a serial number or E-mail from Adobe. Now I wonder what to do next because w

  Hello. I am brand new to Adobe. I used the trial and now I'm addicted. However, I ordered Photoshop, put in my credit card information and came to the site. Nothing. I don't have a serial number or E-mail from Adobe. Now I wonder what to do because whenever I go to the chat support, nothing is there click on. I just want to start, and it's really frustrating. Can anyone help?

  No, you don't need to uninstall. When you use the chat, you want to make sure you are signed in with your Adobe ID and have cookies enabled on your computer. The cat will become available when an agent is available. See this link:

  Adobe Photoshop CC is still in trial mode after creative Cloud service was subscribed.

• My creative cloud subscription ran out. I've updated my contact information. Adobe is deducted from the money, but I can't find the serial number in my account for the product so can't get all running programs. I have the small card, but there letters and

  My creative cloud subscription ran out. I've updated my contact information. Adobe is deducted from the money, but I can't find the serial number in my account for the product so can't get all running programs. I have the small card, but there are letters and numbers. Adobe doesn't let me put those in the fields of serial number. Is it possible I can get Adobe to help me because I'm paying for something that I can't use.

  Hello

  Please check the help below document:

  Quickly find your serial number

  In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts

  Kind regards

  Sheena

• I bought lightroom and need to register my student ID, how do I do that the trial has run out, I have the product code but not the serial number?

  I bought lightroom and need to register my student ID, how do I do that the trial has run out, I have the product code but not the serial number?

  If you have purchased a package, then you should have instructions in the box on how to present your credentials. If you have purchased Adobe online, then you should have received instructions in an email. But here is a link that might help you. There is a link under step 2 which will lead you to a place where you can enter the information, I think.

  Adobe - Adobe Education Store: proof of academic identification

• I lost my serial number and can't recharge my creative standard costume.

  I lost my serial number and can't recharge my creative standard costume. I have the teacher/student edition that has been verified by my University but I cannot find the number when I connect finf or someone to contact. I'll just round and round in circles. I have reched point of frustration. Help!

  Your serial number appears on your account page?

  https://www.Adobe.com/account.html . for numbers on your Adobe page... or

  Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html

• I received a notice that my auto renew failed because the credit card could not be processed.  I've updated the information, now how to make certain that my fee was properly paid?

  I received a notice that my auto renew failed because the credit card could not be processed.  I've updated the information, now how to make certain that my fee was properly paid?

  HI nocaldavid,

  If you're referring to your ExportPDF subscription, I can confirm that it has renewed successfully. The next in your account billing date is November 27, 2015, and the account is active.

  You can find a receipt for your payment by following the instructions in this document: manage your membership and your payment. Creative cloud. Look in the section payment & credit card.

  Best,

  Sara

• lost the serial number for my ADOBE CS5 product and need to install it on a new machine. Can someone help me?

  lost the serial number for my ADOBE CS5 product and need to install it on a new machine. Can someone help me?

  Hi Hectorc96414045,

  Please refer to find the serial number of your product Adobe quickly

  Visit also Download Adobe Creative Suite 5 products

  Please let us know if it helps.

  Kind regards

  Shelly

• I need to download adobe 9 pro extended top and don't know where to go to get it, I have my serial number

  I need to download adobe 9 pro extended top and don't know where to go to get it, I have my serial number

  Hi williamg87562987,

  do you mean Acrobat 9 Pro Extended? If so, you can download it from this page:

  " Adobe - Acrobat 9 Pro Extended: for Windows

  Kind regards

  Maurice

  
  

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' (as appropriate) to help future customers with the same problem. Thank you!

• My computer crashed and I now need to reinstall Photoshop CS5 Extended. I have the serial number and I had to the suggested link but cannot find a Setup program.

  My computer crashed and I now need to reinstall Photoshop CS5 Extended. I have the serial number and I had to the suggested link but cannot find a Setup program.

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• Unfortunately, I lost my serial number to activate Adobe Acrobat IXpro. How and where can I get it back? Sorry Adobe Acrobat XI pro...

  Unfortunately, I lost my serial number to activate Adobe Acrobat XIpro. How and where can I get it back?

  Hi Felixs55775946,

  I saw your Adobe ID (email address) you used to post here on the forums and found that there is a license for Acrobat XI Pro are registered.

  Please log in to adobe.com and refer to the following to find the serial number of your product Adobe quickly

  Let us know of this aid.

• Need help to reactivate Lightroom 5 with my old serial number and the number TAN.  I got a license for Lightroom 5 when I bought my Leica delux 4 in 2012.

  I got a license for Lightroom 5 when I bought my Leica delux 4 in 2012. It worked great, but after that I put an old hard drive on my PC (for 30 minutes - then I removed again) to get some information of this former, Lightroom now license application or try it for 30 days.

  I have not installed Lightroom on a new hard drive. He is always on the same hard disk. How can I now have my Lightroom to run again using my serial number and TAN? Need help to reactivate my old serial number and the number TAN.

  I use win 7.

  Duplicate thread: need help to reactivate Lightroom 5 with my old serial number and the number TAN.  I got a license for Lightroom 5 when I bought my Leica delux 4 in 2012.

• Hi, I have a subscription in photoshop and creative cloud which includes the luminous room. but he asks me a serial number now; can anyone help please?

  Hi, I have a subscription in photoshop and creative cloud which includes the luminous room. but he asks me a serial number now; can anyone help please?

  Help creating cloud / Cloud Creative applications request serial number

  https://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

• I lost my serial number and that you can't find on any Adobe

  I lost my serial number for CS6 and have lost half a day to research on Adobe web sites that keep back me to the same home page. I can not type in one of the toolbars of the editable field. I need it's resolved quickly as I am a teacher and you need immediately.

  Microsoft Word did an update on my computer and CS6 program disappeared.

  Please refer to find the serial number of your product Adobe quickly

  Hope this will help you.

  Kind regards

  Hervé Khare

• I have all the Adobe Creative Suite with all the programs installed on my mac, I bought a new mac and go to sell the need for others, but I have to get the programs on the new computer and I also lost the serial number for it, what can I do about it?

  I have all the Adobe Creative Suite with all the programs installed on my mac, I bought a new mac and go to sell the need for others, but I have to get the programs on the new computer and I also lost the serial number for it, what can I do about it?

  Find the serial number of your Adobe product quickly

• I bought LR6 and during installation, he repeats to me "we are unable to validate this serial number" but I am connected and my serial number indicates in my account and the email that I received... What's the problem? (working on a < Mac)

  I bought LR6 and during installation, he repeats to me "we are unable to validate this serial number" but I am connected and my serial number indicates in my account and the email that I received... What's the problem? (working on a < Mac)

  Hello

  Please see the below help document to fix the error:

  https://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html

  Kind regards

  Sheena