my computer can't find all my photos from my phone when I try to import

I have an iphone 6, I got an iphone 4S & I imported all my photos and contacts ect. to my iphone 6. After the transition to my iphone 6, pictures on my phone had to load whenever I tried to display their & if I was not connected to wifi that they wouldn't load even if I had LTE service. Recently, I tried several times to download my pictures from my phone on my Toshiba laptop. As usual I plug my phone to my computer using the USB cord and a screen will appear then asks if I want to import my photos and it gives me an opportunity to do with windows live photo gallery and other things. I chose windows live photo gallery. My computer and the phone through the process of finding my photos but it found only a small amount of my photos. I have 900 photos and he finds only 8 of my most recent. I think that it is because these recent pictures are loaded. But I don't know how to do all the 900 pictures load and import. I also think it may have something to do with my storage.

Greetings Lily1616,

From what I understand, your iPhone is not load your photos immediately and they will not load when not Wi - Fi. When you try to import from your phone to the computer, it loads only 8 pictures when you have 900 +.

It sounds like you could use iCloud photo library and this could explain the reason for your photos to act like they are.

When you turn on iCloud photo library on your Mac or iOS device, your photos and videos will download once you connect to the Internet with a Wi - Fi connection and your battery is charged. You can see the status and pause the download for a day, when you do the following:

  • On your iOS device, tap Settings > iCloud > Photos.

Depending on your Internet connection speed, the time it takes for your photos and videos to appear on the Photos app on iCloud and all your devices can vary. Make sure you put on iCloud photo library on each device.

This information is in this article: iCloud Photo library FAQ - Apple Support

Go ahead and check if you have this option and join iCloud.com on your computer and sign in. Here you can select photos and see if they show up there. If they do, you can go ahead and download pictures from there on your computer.

See you soon

Tags: iPhone

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