My computer laptop dvd rw is malfunction... How to solve this problem?

I use windows 7.

I couldn't eject my dvd... and I have tried to use trombone, uninstall the driver, reboot, some recovery... but nothing changes...

Please help me solve this problem...

Hi Optimisstique,

Thanks for the post. I'm sorry to hear that the DVD writer is unable to eject from the drive.

I imagine the inconvenience that you are experiencing. I will definitely help you with this.

To help you suggest several steps to solve the problem, I would appreciate it if you could answer the following questions:

 

1. have you installed the latest drivers from the manufacturer?

2. What is the brand and model of DVD writer?

You can try the following options and check.

Option 1: If the eject button on the drive does not work, open Windows Explorer, right-click on the drive and select eject.

Option 2:

a. laptop computer shutdown and turn off the power.

b. If you look at the front of the DVD player, you should see a hole of needle size.

c. get a needle and insert it into the hole, it should open this full DVD now, remove the disc.

If the options above didn't help, follow these methods and check.

Method 1: Run the hardware and devices Troubleshooter and check.

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Run Microsoft Fixit and check.

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/GP/hardware_device_problems

You can even try to run the following to fix it and check.

Your CD or DVD drive cannot read or write media

http://support.Microsoft.com/GP/cd_dvd_drive_problems

If the problem persists, feel free to let us know. We will be happy to help you.

Tags: Windows

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