my copy of acrobat corrupt so I uninstalled it - now I can not download a new copy, as says my app handler I have already - everytime I try the download app button manager opens by clicking and has no functionality to reinstall

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• Could not open key: HKEY_Local_Machine32\software\microsoft I get this when you try to uninstall programs... can not uninstall anything - sometimes it starts with an error message 1402, but always the same can not uninstall anything

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi kmurf32,

  (a) what programs you try to uninstall?

  (b) what is you receive the exact error message?

  (c) are that you can install updates for Windows and other programs without any problem?

  To better understand the question, please provide more details about the problem you are having, we will try to help you solve the problem.

  If you are unable to install a program, you can follow the steps to uninstall from the computer.

  Step 1: use the Windows Installer Cleanup utility for delete all entries (uninstall program) that are associated with the product that you're having trouble:

  Download and then install the Microsoft Windows Cleanup utility. To do this, see the Microsoft Web site:

  http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

  Save the file to the desktop. When the download is complete, double-click the file and then follow the directions. When the installation is complete, click Start, point to all programsand then click Windows Installer Cleanup.

  In the list of the products installed , delete all entries that are related to the product you have installed wrong. If there are too many entries, click select all, and then click Remove. When you have deleted all entries, click exit, and then start the installation of the product

  Description of the Windows Installer Cleanup utility

  http://support.Microsoft.com/default.aspx/kb/290301

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.