my email is spam and I can't stop and I run all the scans and nothing found
my computer sends Email without my knowledge and it's MPI, I runn all my scans including essentionals and security tool removal microsoft maleware, but everyting says my computer is clean, what can I do and where do I go?
You could try to disconnect your computer from the internet for a day or two and see if that stops spam.
Adding another antivirus program without first uninstall your current antivirus is NOT recommended - antivirus problems tend to see many parts of other antivirus programs as quite similar to the virus that they should treat them as viruses.
However, there is another class of programs called antispyware programs you can try. Windows Defender is one of them, then you might want to try first. Programs in this class rarely interfere with each other, so you can more safely than installed.
Three other possibilities to check:
1. a spammer could find your login information for your e-mail account and started sending the spam using your account, but without using your computer at all. In this case, change the password on your email account is quite often, so try that. Make sure your new password is near the maximum length of the mail server allows, to make very slow computer programs through all possible guesses what it might be. Also, try to include all classes or the characters (often the lowercase letters, capital LETTERS, numbers, and special characters) to slow down such a program even more. In this case, you will probably also need to communicate with the people who run this server to make sure they don't deactivate your account.
2. a spammer may have found just your email address and started using it on the spam without sending it on the same e-mail server that you use. In this case, you need the headers of some spam messages to do much. Most header lines are not normally indicated when you look at the email; additional steps to show them depend strongly on what e-mail program you want to show them.
3. If your computer allows remote access connections, the spammer may guessed your username and password for your computer. In this case, a change of password, but on your computer instead, is probably necessary. You can also search for remote connections and how to disable them in the help file for your computer. Among e-mail programs have a folder "sent", then you can check the spam messages here. Also, the spammer may have created an extra account on your computer until you find the complete list of accounts and check the folder "sent" for each account.on this list.
Tags: Windows
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