New HP HARD drive > load recovery disks > fails to start after the installation process on the press continue

I have Pavilion d7-4165dx laptop. I saw US, that made a purchase of the United States (BestBuy).

-HARD drive failed after renewal of antivirus software trial period.

-All diagnoses would not recognize the HARD drive.

-Support HP said still in warranty, but I am out of country.  HP said more was likely HARD drive cable.

-Buy cables and a hand off USA door.

-Installed, always the same answer.

-Ordered the new HP's HARD drive.  Out of stock.  Finally inquiring was commissioned to a part 3rd US rep.  He recommended to buy directly from output, but higher speed.  Did this and then HP replacement HARD drive arrives.  Both outside the U.S. door hand.

-Install the fastest (slightly smaller) Seagate 500G 7200.  Has started the recovery with discs of recovery (5 in total who received from BestBuy, but not the OEM to the research), but before the new HARD drive is smaller than the original WD 640 G 5400.   Put WD #1 Bay and Seagate in #2.

-Start the process of disk recovery.  Any resumption of the process of the plant and on the last drive-through, it says do not touch while the PC starts on and outside, etc.  Said so press on continue continue.

-When the press continue, simply goes to the black screen with "No boot device...". »

-Run the other options, the same message.

-Diagnosis of ran.  Drive HARD everything is OK.

-Called HP support.  It says I have to buy the HP recovery discs.  Those I have (5) is not the right one, there should be only 3!  They are that I got from BestBuy, but look like they were made here when BestBuy configures the PC.

Suggestions anyone?

Someone has found the problem for me today...

"Put WD #1 Bay and Seagate in #2.

When the directions say eliminates any external devices... it really means remove all devices that can be removed that were added after you bought the computer... including in-house!

Tags: Notebooks

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