My external hard drive is not recognized anymore

I have windows 7 I have been using my external hard drive for a very long time.  All of a sudden when I plug in my external drive (free agent) it is nowhere.  The device works on other computers but not my main one more.  I don't know what to do.  Can anyone help?  Thank you

Hi Pam,.

Welcome to the Microsoft community!

The external hard drive is not detected.

The problem may occur if the drive letter is not affected or the hard drive is not enabled.

What is the model of the unit?

To check if the drive letter is affected or if the disk is turned on, I suggest you follow the steps in the site:

My drive does not appear in the Windows Explorer view http://support.microsoft.com/kb/330140

 

I hope this helps. If the problem persists, let know us and we would be happy to help you.

Tags: Windows

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