My free trial of Illustrator 2015 crashed and burned after 2 days of trial. How can I get my trial free back before buy you. and if I decide to buy it, will I get another version to download. As I'm not crushed version tha
My free trial of Illustrator 2015 crashed and burned after 2 days of trial. How can I get my trial free back before buy you. and if I decide to buy it, will I get another version to download. As I don't want the broken version that will not reopen.
Cindy,
I believe you can reinstall right under the trial, use preferably the full path in three steps (the otherwise strange things may persist):
(1) uninstall (check the box to delete the preferences),
(2) run the cleanup tool, see the link below,
(3) reinstall.
http://www.Adobe.com/support/contact/cscleanertool.html
The cleaning tool works for all versions of CS3 on (you can see the top of the page).
Here are the instructions for use, including individual applications:
https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html
Tags: Illustrator
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