My free trial of Illustrator 2015 crashed and burned after 2 days of trial. How can I get my trial free back before buy you. and if I decide to buy it, will I get another version to download. As I'm not crushed version tha

My free trial of Illustrator 2015 crashed and burned after 2 days of trial. How can I get my trial free back before buy you. and if I decide to buy it, will I get another version to download. As I don't want the broken version that will not reopen.

Cindy,

I believe you can reinstall right under the trial, use preferably the full path in three steps (the otherwise strange things may persist):

(1) uninstall (check the box to delete the preferences),

(2) run the cleanup tool, see the link below,

(3) reinstall.

http://www.Adobe.com/support/contact/cscleanertool.html

The cleaning tool works for all versions of CS3 on (you can see the top of the page).

Here are the instructions for use, including individual applications:

https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

Tags: Illustrator

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