My hard drive crashed and I can't get in touch with Microsoft because they want a product id and the number I have is not working. Help!

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• My hard drive crashed and the only disk operating system that I can find is my Windows 7 upgrade disk. Can I do a full install on a blank disc of this?

  My title pretty much sums up my problem.

  I need to buy a new hard drive.  All I have is the Windows 7 upgrade disk I bought for some time.  I can the Windows 7 installed on this drive, or I have to buy a copy of Vista/XP to install and upgrade?

  If your computer comes with a qualifying previous license such as Windows Vista or Windows XP and the certificate of authenticity is still attached to the machine in good condition, then the COST is reason enough to represent the compliance to the software license agreement. No previous required software installation, which means you can do a clean install with Windows 7 Upgrade disk.

  How to do a clean install with upgrade disc:

  Boot from the Windows 7 DVD

  Click Install now

  Accept the license agreement

  When the option is displayed to select a type of installation, click (Custom advanced)

  Click on drive Options

  Select the disc/s click on Delete

  Click new

  Click on apply

  Click OK

  Click Format, and then click next to proceed with the installation

  Skip entering your product key Windows 7 and complete the installation.

  When you reach the desktop, click Start, right-click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click the link x days before activation.

  Click on the link that says: "show me other ways to activate.

  Enter the product key

  Click next

  Select the Activation of the phone

  Click Next when you enter your key page

  Select your country

  Click Next, call the number listed

  Be sure to explain your situation to the Appeals Officer.

  Provide the installation generated when ID requested by the call agent

  They give a confirmation ID in return, enter it

  Click next to complete the activation.

  However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.

  15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.

  So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.

  or

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• Keyboard layout has changed. Symbol and the number of keys do not work properly.

  my friend borrowed my computer and then I came home and tried to send someone. When I type I can't get the shift to capitalize the letters or the numeric keys to make an exclamtion, or the sign or dollar etc... can you help me.

  Hello

  The friend may have changed keyboard and other parameters which they should not do
  without telling you. Try a system restore before that happened - reboot first to see if this
  It clears.

  Reboot and then if necessary use this method to return to until the problem occurred.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  I hope this helps and happy holidays!
  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• After a hard drive crash and recover most of my files on an external hard drive but who eventually became my only internal, because I live on an island in South America and there is virtually nobody on the island I live it can he

  After a hard drive crash and recover most of my files on an external hard drive which eventually became my only internal, but because I live on an island in South America and there's hardly anyone on the island I live who can help other that a friend, I took a trip to Miami to visit the genius bar and they did a new install of Capitan which I don't really like by the way.  In any case, I though I had lost all my iPhoto library, but I managed to find my photos. Only now I have two libraries... the iPhoto with images from my Photos on Capitan and 8 years.  Is it possible to consolidate them in a library?  And can I still use RAW to be able to edit photos? aIso, y at - it a tutorial for the Photos?

  In the future more facts and less editorial help here

  SO now, we know all about how you feel but nothing on your system or your problem

  What version of El Captain do you have (10.11.3 is the current version with Photos 1.3)

  You cannot merge libraries without third party software - Photos of power can merge pictures libraries

  You can migrate iPhoto libraries to libraries of Photos by dragging Photos icon in the Dock

  When you first launched the Photos it has migrated the last used for Photos iPhoto library

  I hope this will help, but to get specific answers, you need to provide real information and not feelings

  LN

• I had a hard drive crash and had to move all the data again. Now, I get an error saying that my Visa is not an authorized version. How can I find the product key to reactivate?

  Vista Product Code question

  I had a hard drive crash and had to move all the data again.  Now, I get an error saying that my Visa is not an authorized version.  How can I find the product key to reactivate?  I don't have the sticker on the back and the software I have does not have the code?  I bought this laptop DELL at Best Buy a little more than a year.

  Thank you.

  Hello

  This problem may occur if you make a significant hardware change. See the link provided below.

  Error message when you start Windows Vista: "your activation period has expired".

  http://support.Microsoft.com/kb/925616

  If the OS came preinstalled Dell you may need to contact Dell technical support for assistance.
  http://support.Dell.com/support/topics/global.aspx/support/win7_support/win7_portal?c=us&CS=04&l=en&s=BSD

• My hard drive crashed and I had to reload vista. I can not find the product key. What can I do?

  My hard drive crashed and I had to reload vista. I can not find the product key. What can I do?

  Contact the manufacturer of your computer.

  Look on the side/back if a desktop computer; down if a laptop.

  Also look on any packaging the VistaDVD came, if you bought it yourself.

  If the product key is lost, we can NOT help you replace.

  See you soon.

  Mick Murphy - Microsoft partner

• If my HARD drive crashes and I have to replace, can I reinstall Windows 7 on the same computer?

  Packed HARD drive

  If my HARD drive crashes and I have to replace, can I reinstall Windows 7 on the same computer? How the product key is affected? He still believes that I am still on the old HDD?

  If my HARD drive crashes and I have to replace, can I reinstall Windows 7 on the same computer? How the product key is affected? He still believes that I am still on the old HDD?

  Yes.

  Not at all.

  N °

  If you have Windows 7 with an OEM license agreement (it came pre-installed on the computer is the most likely scenario for this, but you can buy OEM copies so) or you have a license to retail (upgrade or full version) - the way your question is worded is very specific - you * can * install Windows 7 costs/clean on this same system as much as you wish.  A new hard drive won't stop you activation - well that at some point, you need to activate by phone, as opposed to over the Internet.

  Now - if the motherboard is replaced and it's licensed OEM and replacement was not that of the OEM that probably set up your computer...  Then you have a problem.

  Unless you happen to have a license of Windows 7 retail sales, so it is not related to the computer (motherboard).

• My hard drive crashed and he was replaced. However, Windows 7 Premium replaced instead of Windows Pro. I now need a product code for windows 7 Premium. Can you help me, please?

  Original title: product key

  My hard drive crashed and he was replaced. However, Windows 7 Premium replaced instead of Windows Pro. I now need a product code for windows 7 Premium. Can you help me, please?

  See instructions to reinstall the correct version:

  How to: What are my options for Windows 7 reinstall media?

• I had my hard drive crash and am trying to understand how I can install Acrobat 10 on my new computer. I have the old serial number, but have misplaced the installation disc. Is there a way to do this?

  I had my hard drive crash and am trying to understand how I can install Acrobat 10 on my new computer. I have the old serial number (because I registered it with Adobe) but have lost the installation disc. Is there a way to do this?

  You can get the installer from here: download Pro or Standard versions of Acrobat DC, XI or X

• The file ProductionPremium_cs5_ls7.7z is corrupted from the adobe download page, my portable hard drive crashed and I am trying to reinstall, and naturally, I can't talk to someone at Adobe, please help

  The file ProductionPremium_cs5_ls7.7z is corrupted from the adobe download page, my portable hard drive crashed and I am trying to reinstall, and naturally, I can't talk to someone at Adobe, please help

  Try a different download link

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  When you ask a question you will need to provide some basic information

  -Forum quick start https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

• Hard drive crashed and I can not turn off Lightroom

  Hard drive crashed and I can not turn off Lightroom in order to to use on another computer.

  Hi johnr.

  What version of Lightroom do you use?

  If you use the CC version, you can simply install it on any computer (if exceeds the number of activations, you'll be prompted to disable)

  If you are using the standalone version, let us know what version do you use?

  You can also contact us to contact customer service

  Kind regards

  Assani

• Can you please send me a link to download CS6 I bought before... my hard drive crashed and I have a drive hard new, but without the software now. Can you help me?

  Can you please send me a link to download CS6 I bought before... my hard drive crashed and I have a drive hard new, but without the software now. Can you help me?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• My hard drive crashed and was replaced. I can't uninstall CS6 Master Collection to reinstall.

  Hey everybody!  I am new to this forum and would like some direction. My hard drive crashed and was replaced. I was able to recover some of the old drive and the technician put my apps on the new drive but they are not operable (error 1) and require reinstallation. For CS6 uninstall programs is found on the disk (they are just aliases"). They installed the new 10.11 OS on my replacement drive.  I have my serial number and installation disks, but can not uninstall the product safely. I tried Adobe Creative tool for cleaning of clouds, but applications are still there. I also tried to reinstall on the existing master CS6 Collection, but it is hindering and freezes. Help, please! I would be so grateful! Thank you!

  Hello

  Try to delete the files listed below if you want to remove adobe CS6 apps of your machine it should help:

  1-go to: Finder > Applications > utilities > (delete these two files - creative cloud Adobe and Adobe Application Manager, as appropriate)

  2 - right click on the Finder icon, then select the "Go - To" folder.

  3. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")-~ / library (it will open the folder of the user's library.)

  ~/Library > application Support > Adobe (this trash folder)

  ~ / Library > Cache > Trash all Adobe files and folders from here

  ~ / Library > Preferences > trash all Adobe files and folders from here

  4. new > right-click on the icon in the Finder and select "go to" folder option. > you will get a text box, type in the following command, and then click 'Return' key. / Library (it will open the library system folder.)

  / Library > application Support > Adobe (this trash folder)

  / Library > cache > Trash all Adobe files and folders from here

  / Library > Preferences > trash all Adobe files and folders from here

  5 - restart the machine and empty the trash

  6 - Download and reinstall CS6 from here: download Creative Suite 6 applications

  Let us know if that helps.

  Kind regards

  Bani

• Followed my previous inquiry, my hard drive crashed and lost my copy of Acropbat 9 in installing the new hard drive.  How can I go to re - install Acrobat 9 from the disc, I hold. Thank you, Don Hamilton

  Followed by my previous inquiry, my hard drive crashed and lost my copy of Acrobat 9 in the installation of the new hard drive.  How can I go to re - install Acrobat 9 from the disc, I hold. Thank you, Don Hamilton

  Just reinstall from the disc (or download it from https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html) and activate it with your serial number.

  If your number of activations exceeds max (2), then you will need to contact customer service.

• My hard drive crashed and I lost Adobe Acrobat, who had been installed by Dell, when I bought the computer? How can I reinstall Adobe Acrobat.

  My hard drive crashed and I lost Adobe Acrobat, which was preinstalled by Dell, when I bought the computer.  How can I reinstall Adobe Acrobat?

  Hey Stan,

  Please see the following link for download Acrobat.

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html

  You can it by entering your Adobe credentials if it was a subscription or license by typing the serial number if it was a perpetual version.

  Concerning

  Sukrit diallo