My headphones/headset does not work on my laptop?

I plugged my headphones Jack headphones and music only plays my speakers. The headphones I have are the same as those used for the iPhone, but they work on any other device and my headphones work when I click on 'test' in the audio window I found on the control panel. Basically, I can't just understand how to turn the headphones. Thank you.

Hey,.

Welcome to the Microsoft Answers Forum!

What version of the operating system you are using (Windows Vista or XP)?
 
Verify that the default audio device is properly set.
 
 
1. click on the startup sound in the box type start search.
 
2. click on sound in the results of search at the top of the start menu.
 
3. click on the tab reading notice the check mark next to the default device. For most users, the default device is speakers. Change the default device with headphones.
 
4. Select the audio device you want as the default audio device and then click on set as default.
 
5. click on the properties button, and then select the levels tab and make sure that the volume is at 100 and not cut.
 
6. click OK to save your settings and close the sound dialog box.

Also try:

1. close all programs, preparing to open the first program that will use the headset.

2. right click your Volume icon and select playback devices.

3. Select headset as default device and open the program that you want to use this device, it will play on the current default device (headset).

See the link below which talks about fixing some his questions:

http://windowshelp.Microsoft.com/Windows/en-us/help/1e87a3e8-c0e8-49af-980F-9eb6686f42d21033.mspx#EREAC

I hope that the information above helps you, good luck.

Kind regards

Manasa P-Microsoft Support

Tags: Windows

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