my hp 8500 has will travel with the hp scanning program, and save, but I cannot open the document
Using HP scanning in my HP program, I can scan a document with my HP Officejet Pro 8500 a Premium P/F/s scanning HP program shows me a preview so I know that he has analyzed correctly, and I can save the document as I want to, but when I try to open the saved document, at that time I was save as PDF my PDF program does not open the document. I get a message that can not open the PDF program. Help, please
Welcome to the horizonjeana forums,
I understand that you are unable to open your PDF files to see them after they scan however, scan preview works very well. I suggest updating Adobe to see if that helps!
Open Acrobat or Reader.
Select help - search for updates. If a new update is available, it installs automatically.
Once installed, you can restart a computer.
Then try to print the PDF file.
http://helpx.Adobe.com/Acrobat/KB/troubleshoot-PDF-printing-Acrobat-Reader.html
I hope that works, let me know your OS if the problem persists.
Help to find the operating system that you are running:
Operating system Windows am I running?
Mac OS X: how to find which Mac OS X Version is on my computer?
Happy Friday
Tags: HP Printers
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