My HP OfficeJet L7680 is overprinting several documents at the same time.

I upgraded my Vista PC 32-bit to 64-bit Windows 8 Pro a few months ago, I downloaded and updated the L7680 software. All worked fine for several weeks, but recently, the OfficeJet L7680 print looks like to print several documents on the other (overprint). (My guess is that the print buffer is not cleaned between documents). It seems that happens when I print from the Juno e-mail software loaded in my PC (if I copy and paste in Word, the document will print very well). I've uninstalled and reinstalled the software of Juno and Juno Tech Service says it's a printer problem. I think they're wrong, but I don't know where to find a definitive answer. Any help is appreciated

The Solution came from the Juo tech support...

If you have multiple printers installed on your system, I suggest you uninstall printers and printer drivers installed on your system. Then, reinstall the printer drivers for your default printer and try to print from the Juno software.

I went to Control Panel/hardware and sound, then right clicking on ' remove the currency) on each of the 3 showing printers (printer L7680 L7680 Fax, Microsoft? (it came bundled with Officwe 2013). I then went to Control Panel/hardware & sound and click on Manager motto and scanned for hardware changes. Only the series L7680 printer returned.  Now everything works correctly!

Tags: HP Printers

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