My HP Photosmart C5180 gives me - error Oxc19a0021 ink system failure

How can I fix this or do I have to get a new printer?

Hi KeithFuller,

·         What is the full error message?

·         You did changes to the computer before the show?

I would suggest trying the following methods and check if it helps.

Method 1: Run the fixit from Microsoft Fixit article and if that helps.

Diagnose and automatically fix problems printing and printer:

http://support.Microsoft.com/mats/printing_problems/

 

Method 2: Try the steps in the following Microsoft article and check if it helps.

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

You can also see the following article from HP for the similar question:

 

An alphanumeric Code (example: ' 0 x 'r' C2...) ") or 'Ink system failure' Error Message is displayed on the front panel when printing

http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03081973&cc=us&DLC=en&LC=en#n164

Let us know if that helps.

Tags: Windows

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