My iMac 21.5 "model 2015 caught fire

2 weeks ago in my sleep in the middle of the night, I heard a noise and saw yellow coming on the flame to the lower left of my new iMac I bought two weeks before it happened. I was lucky to be woken up by the noise and managed to extinguish the flame before he went wild. I think it was a very serious problem that could have been fatal.

I was always a big fan of Apple and I never really worried about something like this happens, I contacted the local customer support and showed them the photo of my grilled iMac. They never seem to encounter situation like this before. There is now an Executive affair in contact with me, but you're always very slowly. I will definitely ask for a replacement, but I would also like to know the possible reason to cause this.

I wonder if anyone has ever heard of this problem before?

Thank you.

We have no way of knowing what happened. There is nothing we can offer help in the middle.

Tags: Mac

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