My internet service is intermittent via cable and wifi, but in home wifi works fine.  How do I know if its my time or my ISP capsule?

How do I know if my Time Capsule causing my intermittent internet service or if it is my ISP?

If you have not replaced the Ethernet cable to the modem for several years, it would be a good time to do this.

Connect your computer directly to the modem for a few days and check the connection from time to time. If the Internet connection dropped during one of your checks, then the question is either a modem which is upward or there may be a problem in the wiring that provides the Internet connection to the modem.

If the modem is older than 3 years, now would be a good time to replace the product.

If the modem is not that old, then make an appointment to have a technician from your Internet service Provider to get out and check the wiring all the way from the outside of your House to the modem.

If you find that Internet connection has not abandoned while your computer is connected directly to the modem for a few days, then it's time to start the troubleshooting time Capsule.  Post back at that time.

Tags: Wireless

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