My iPad 9.7 Pro don't pop up characters from the keyboard, why?

the problem is that when I type a letter on the keyboard there is no animation, make the shadow of the letter.

so, I wanted to know if it's a bug or a feature of the iPad Pro because it is shade in two air. Help, please

After several tests including that if reset you the settings, this will no longer happen so if someone has this problem just reset settings

Tags: iPad

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