my laptop is stolen; I have the serial number of my Photoshop Elements, but do not remember what version; I now have Wondows 8.1. How can I find out which version to download and install?

Sorry... title says it all. I had a Photoshop Elements 3.0 on the disc and have subsequently downloaded updates and was running an updated version on my laptop stolen with Windows 7.

My account shows my serial number of Photoshop but not the version number which I forgot. I guess I can now re-download the version I've had - updated to run on Windows 8.1 but do not know which version to download.

Contact Customer Support by chat or phone and they should be able to look at the history of your purchases.  You might even find it yourself if search you the different links in your account.

Here is a link to a page with options to help make contact:

http://www.Adobe.com/support/download-install/supportinfo/

Support should be able to disable the software for your laptop stolen as well.

Tags: Adobe

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