I have a serial number, but do not remember what version of creative suite, I bought?
I have a serial number, but do not remember what version of creative suite, I bought?
Hello
You can share your serial number in private message, you will know the version of your creative suite.
Or
Please contact Adobe customer care http://helpx.adobe.com/contact.html
- Remember that you are logged on the page with your Adobe ID.
- Select your product and what you need help with
- Click on the blue box "still need help? Contact us. "
Kind regards
Sandrine
Tags: Adobe
Similar Questions
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The system on my mac and all recovery data are erased. I have my serial number, but how do I reinstall my adobe creative suite design & web premium?
Hello
Please visit the link below to download the version of Creative suite design and web premium:
Quickly find your serial number
Let us know if that helps.
Kind regards
Bani
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Is there anywhere I can find a download for Adobe Acrobat 9 Pro for Mac? I have the serial number, but could not find a download.
Hello
Please find the link below to download:
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I am in the process to install everything back up to my Windows 7 that I bought. I want to reinstall Adobe PhotoShop elements 14 and I don't have the serial number. but I am not successful, he said I need to contact support? I wish I could talk to a person, but not I hope someone in the community can help. My PC is 64-bit.
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
- and http://forums.adobe.com/thread/1038761
or
Select a topic and then I STILL NEED HELP to activate the Photoshop elements online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
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Sorry... title says it all. I had a Photoshop Elements 3.0 on the disc and have subsequently downloaded updates and was running an updated version on my laptop stolen with Windows 7.
My account shows my serial number of Photoshop but not the version number which I forgot. I guess I can now re-download the version I've had - updated to run on Windows 8.1 but do not know which version to download.
Contact Customer Support by chat or phone and they should be able to look at the history of your purchases. You might even find it yourself if search you the different links in your account.
Here is a link to a page with options to help make contact:
http://www.Adobe.com/support/download-install/supportinfo/
Support should be able to disable the software for your laptop stolen as well.
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I tried to understand how do to download my serial number back and can't see where to download
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I bought a laptop with a windows xp pro, I have the serial number, but I don't have the installation disc. How can I know which version I need? SP3 has not worked... at the moment I am testing SP1
I bought a laptop with a windows xp pro, I have the serial number, but I don't have the installation disc. How can I know which version I need? SP3 has not worked... at the moment I am testing SP1
The serial number of the computer has nothing to do with the product key for Windows.
What happened when you tried to install Xp with sp3? If you do not have the original for the computer that you use to install Windows?
You can try to contact the manufacturer of the computer who may be able to provide the recovery disc. The disks are usually under $ 20.
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I had to change my computer (too slow), I'm trying to reinstall Adobe Acrobat 9 Pro. I have a serial number that is not an upgrade, but the system ask me a serial number previus wicht I did not
Acrobat 9 pro serial number you use is an upgrade by also the installer would not be asked to select the previous (for example, acrobat 8) version.
If you are allowed to choose acrobat 7 as the upgrade, you may be able to use the serial number, error: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3
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How can I re-download Acrobat. I have my serial number but the order does not come under the heading upward my story.
Hi Roger,
You can download Acrobat from the below mentioned link:
Download Adobe Acrobat products. Standard, Pro | DC, XI, X
Kind regards
Rahul
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I have my serial number, but my product is not on my account
I have my serial number but my product is not on my account?
How reinstall after a hard drive replacement?
Kevin
If it please download it from the links above and enter your serial number when asked.
You need to register your serial number so it won't be easy to find in the future.
To do this, sign in to your Adobe account at www.adobe.com.
Under Manage account > section Plans and products, you can register your serial number.
Kind regards
Guinot
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I have my serial number but each download I'm going for iopens Pro XI until DC, DC did not buy?
I have my serial number but each download I'm going for iopens Pro XI until DC, DC did not buy?
Hi Larry,
As Acrobat DC is the new version of Acrobat available. This could be the reason that it navigates you to this page.
Is it the first time you try to download Acrobat pro XI? If yes then you would not be able to download Acrobat XI for Adobe to stop previous versions of sale there is soon a new version on the market.
If this isn't the case, then I recommend you to consult the following link for download Acrobat XI pro.
Download Acrobat products | Standard, Pro | DC, XI, X
Concerning
Sukrit diallo
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I'm having a LOT of trouble to update photoshop elements 14! Help, please. I entered the serial number, but do not click NEXT!
You can use the appropriate link below for your installation files
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.5 | 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I need urgent assistance please. I'm recharging my Creative Suite 6 to new PC. I have the serial number, but it says it is incorrect. Please, please help as I am in the middle of a project. Why, why? It is said that the serial number is not valid - I have tried several times.
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
- and http://forums.adobe.com/thread/1038761
An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others
- or run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)
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I have a premium design & creative suite web 6 also I have the serial number, but he said his tie. I bought this 11.3.2014.I was a problem with my mac, so I have to do the formatting. Its like a new Mac now, but I have not open my programs were can you help me?
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
- and http://forums.adobe.com/thread/1038761
IF El Capitan Mac read below
CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan
-which means you are trying to use CS6 and earlier at YOUR risk of having problems
-You can get CS6 and previous programs to install and run, or you can not (some do, some don't)
-IF not, Details of the message from the error messages and a person may be able to help (just not Adobe)
Maybe it's a fake because of Mac El Capitan and OLD programs error
This information is a MUST to install old programs on Mac El Capitan
-You can't get the same error message, but here are some links that CAN help with old programs
-Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help
Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)
-also a TEMPORARY security change https://forums.adobe.com/thread/2039319
-the guardian https://support.apple.com/en-au/HT202491
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Now I have a new mac and me, I bought a previous CS5 - can´t find my product - even when I m connected... How? Why? I have my serial number, but when I try it fails...
You do not have a serial number to download, so I think you're talking about installation AFTER downloading the file (s)
CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan
-which means you are trying to use CS6 and earlier at YOUR risk of having problems
Maybe it's a fake because of Mac El Capitan and OLD programs error
This information is a MUST to install old programs on Mac El Capitan
-You can't get the same error message, but here are some links that CAN help with old programs
Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)
-also a TEMPORARY security change https://forums.adobe.com/thread/2039319
-the guardian https://support.apple.com/en-au/HT202491
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