my laptop will not play the sound of my phone using bluetooth, but it used, any ideas?

I have a sony vaio laptop running windows 7, when I got it I was able to play music from my phone and would sound out of the speakers to laptop via bluetooth. now, my phone and my laptop connect, my phone says her cheek, but there is no sound. my phone is the same as always to set up but my laptop is the problem. any ideas?

Thank you for any advise you can give

Hello

1. have there been recent changes to the computer before the show?

2. are you able to play other music files saved on the hard drive?

I suggest you to follow the steps from the link below.

Method 1:  Try to run the built-in troubleshooting utility and check if it helps.

Open the Audio playback problems troubleshooting: http://windows.microsoft.com/en-US/windows7/Open-the-Playing-Audio-troubleshooter

Method 2:  Tips for solving common audio problems: http://windows.microsoft.com/en-US/windows7/Tips-for-fixing-common-sound-problems

For your reference:

Add a Bluetooth device to your computer:

http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

Change settings for a Bluetooth compatible device:

http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

Hope this information is useful.

Tags: Windows

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