My MX860 multifunction printer has failed. Got an entry MX870. All the shortcuts to use old drivers?

Will be the new MX870 plug-and-play with the old MX860 drivers in my Windows PC, or is it more complicated than that?  (I guess I'll have to get the printer to talk to my hub wireless protected by password, of course).

Thank you, Walt

Hi WaltCulver,

The PIXMA MX870 uses different drivers that the PIXMA MX860, so you will need to install the drivers for the PIXMA MX870 on your computer instead of using the drivers and software for the PIXMA MX860.  The printer will come with an installation CD to install the drivers and software; However, you can also download them from the Web of Canon USA site.

Please click here to access the download page initial for your PIXMA MX870.  Once the initial download to your model page, follow these steps:

1. check that the operating system detected in the "OPERATING SYSTEM" drop is correct and if this isn't the case, please click on the drop down menu to select your operating system.

2. then, click the red arrow next to the "RECOMMENDED FOR YOU" section and click on the drivers of MP file. When you do, a red DOWNLOAD button will appear. Please click the box below the button DOWNLOAD, and then click DOWNLOAD to start the download. The time for the download process can vary depending on the speed of your Internet connection and the size of the file being downloaded.

Once you have downloaded the MP drivers file, please follow the steps above to download also the rest of the software of the printer from the SOFTWARE section.

Once all the items are downloaded, please double-click each item to install them on your computer.  Please do not forget to install the MP drivers first.

I hope this helps!

It has not responded to your question or problem? Please call or write to us at one of the methods on the page contact us for further assistance.

Tags: Canon Printer

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