My old computer crashed.  I need to redownload Indesign on a new computer.

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• my hard drive broke and I lost my design premium creative suite, I still have my serial number, but I need to redownload it to my new hard drive. Is this possible and how do I do it.

  Please let me know how redownload it. I already paid for it that I just accidentally lost it with the broken hard drive.

  Hey Rachelle,

  Please use the following link: other downloads

  Kind regards

  Bani

• You need to install MS Office Pro 2007 on new computer after motherboard crashed on the old computer.

  I have a license for MS Office Pro 2007 (US only) (OEM) that came with a new Dell laptop.  The motherboard on the computer crashed and I bought a new computer (Dell no).  Of course, I can't uninstall Office from your old computer.  Can I use my existing license to install/activate the Office on my new computer.  The new computer has the trial version which allows 25 uses.  My product key does not work because it has not been uninstalled or disabled (I guess).

  Your product key does not work because you can not use it to "move" from an edition of the trial and because it has already been used (on the other system).  You must do it manually and I do not know the manual process for Office products.  As an OEM license, I do not think it can be moved to another machine - but if this applies to operating systems, I am not sure that it applies to the Office products (I've never had this issue before).  It may be perfectly fine once you uninstall the trial and download the appropriate version of Microsoft.  You need to ask the experts.

  Please repost your question in the Forums Office: http://social.answers.microsoft.com/Forums/en-US/officeinstall/threads where specialists in office wil be more than happy to answer your question.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I have lightroom, but old computer crashed.  Need for my new PC

  Hello

  I have a new computer with Windows 10.  My old one which had lightroom, crashed.  I need to install lightroom on my new PC.  I'm buying a new installation (I hope not ) or is there a way I can go to my account and install to my new computer?

  Thank you

  Faucherre

  What version of Lightroom: cloud or perpetual license?

  If the cloud, then log in to your Adobe account, download the cloud desktop application, then download your software.

  If perpetual then download your Installer Photoshop Lightroom

  Install and enter your serial number.

• I can't activate my photoshop CS2.my old computer crashed and I need on my new computer

  I can't activate my photoshop CS2.my old computer crashed and I need on my new computer

  CS2, Acrobat 7 + Audition 3 (AND PREVIOUS) activation server has disappeared, then read below

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  .

  You MUST use the special version and the serial number on the page, not your original drive or serial number

  .

  NOTE that CS2 will not install on a "modern" with an Intel Mac

  When you install the special version of CS2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select compatibility Windows XP in the popup of option

• because the old, one crashed, got a new computer. want to download and install my products. need help with what to do

  because the old, one crashed, got a new computer. need help to download and install my products on this new computer

  Download and Installation Help-
  https://helpx.Adobe.com/download-install.html

  Downloads

  http://www.Adobe.com/downloads/other-downloads.html

  Find the serial number of your Adobe product quickly

• My old computer broke and I need to redownload Lightroom 3.

  My old computer broke and I need to redownload Lightroom 3.

  I don't have the old license. and a receipt of purchase. How do I do that?

  Hello

  Please see Adobe - Lightroom: For Windows: Adobe Photoshop Lightroom 3.3

  Hope that helps!

  Kind regards

  Sheena

• I need to disable my Creative Suite license on another computer in order to activate it on a new computer, but the old computer crashed and I can't use it. Is it possible to disable the other computer without using this computer?

  I need to disable my Creative Suite license on another computer in order to activate it on a new computer, but the old computer crashed and I can't use it. Is it possible to deactivate the license on the old computer without using it?

  you are allowed two facilities, activations, you should may not disable before activating on your new computer.

  But if you don't, contact adobe for hourly pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html.  Ask a county of activation reset.

• My old PC crashed and I recently bought a new PC.  However, I can't seem to activate my Photoshop CS2 on my new computer that I need to find a way to deactivare my old computer crashed.  How can I disable without having access to my old computer?

  My old PC crashed and I recently bought a new PC.  However, I can't seem to activate my Photoshop CS2 on my new computer that I need to find a way to deactivare my old computer crashed.  How can I disable without having access to my old computer?

  You will not be able to activate the Photoshop CS2 you have on your drive.  Adobe closed the activation servers.

  You can, however, download the Photoshop package from the following Adobe page.  Follow the specific instructions provided here and remember that you can not use your original serial number.

  Error: Unavailable activation server | CS2, Acrobat 7, pass a hearing 3

  -Christmas

• old computer crashed bought a new and need to re-download adobe cs5.  I have no idea what my old number Aosta is so I can make this download

  a couple of years ago, I bought cs 5 on the phone and downloaded from the internet with a serial number provided by adobe.  My old computer broke and I now need to re-download cs 5, but have no idea how to get my old serial number or identity.  I can connect to my hurt adobe account, but seen in the solution

  It is your responsibility to keep your serial number for information, especially if you have decided you registered software from Adobe.

  Find the serial number of your Adobe product quickly

• motherboard crashed on the old computer and need to install on a new computer

  Motherboard crashed on the old computer; bought a new one but I'm not sure how to install it. In addition, I must renew the subscription. Don't know how to move forward from here. I also forgot to mention that the creative cloud is used on two separate computers

  Hi Larry,

  You'll want to start the installation process on the computer with the new motherboard. Reinstall the application cloud and then creative applications. The procedure is described here: https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Hope that helps,

  -Dave

• My computer crash and I need to move my license to a new computer. I don't have access to the old computer more

  How can a deactivate my license from my old computer and active in my new computer, without access to the old computer?

  If you have a license for Adobe Acrobat, use the serial number during installation.

  Also now which version of Adobe Acrobat Professional you trying to install?

  Click here to download Pro or Standard versions of Acrobat DC, XI or X

• Invalid product key: Re-install WinXP Pro after crash of HD and replacement on the old computer.

  After the hard disk crash and replacement on the old computer, reinstall Windows XP - Pro.

  I have genuine WinXP Pro, with product key, etc. on the sticker on the computer.
  Install does not accept the product key. Error: the product key is valid.
  Several CAREFUL attempts, so I do not know as I type the key correctly.
  New HARD drive is SATA (former was IDE), so need to massage WinXP to accept SATA install.
  Set of installation is Windows XP Pro SP3, with SATA drivers (with n - Lite).
  Help!

  When is the key being denied? -Keep in mind that there are "excluded" characters (for example, 0 and I etc.) and those that are very easily confused (8/B, 2/Z, etc.) and, if the answer is in the system rather than by the activation servers, it is likely that this is the problem.

  I can only suggest that you keep plugging away with the product key update tool until you find the right key.

• I installed win 7 on old computer continues to crash, but not on the newest one that gave me my dad. It has vista and advise said it will be hanle win 7 64 bit?

  I installed won 7 out of old computer, keeps crashing. just not enough anything to run right. question is this. can I remove between this computer and install it on the newer than Dad has given me everything. It has vista and adviser said that it will load win 7, 64 bit or 32 bit... you just bought a month ago and no disk windows can not afford another one right now. I would like more this month to use... Thank you

  Hello

  If you bought the DVD of Windows 7 with the license, and it's a retail license, Yes, you can transfer it to another computer.

  OEM, pre-installed Dell, HP, etc. as well as Microsoft OEM System Builders licenses are non-transferable to another computer. They are tied to the computer first they are installed on the.

  Retail licenses are transferable. Remember that a single installation is allowed at a time.

  You may need to do a phone Activation when you reinstall on another computer.

  http://www.SevenForums.com/tutorials/18715-activate-Windows-7-phone.html

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  Here's some more information on Windows 7 for you:

  Go to your computer / computer laptop manufacturer Web site and see if Windows 7 drivers are available for your make and model computer / laptop.

  If this is not available, Windows 7 will not properly work for you.

  Run the "Windows 7 Upgrade Advisor.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=20

  Check if your specifications are compatible for Windows 7:

  "Windows 7 system requirements"

  http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

  "Windows 7 Compatibility Center" for software and hardware:

  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Windows 7 upgrade paths:

  http://TechNet.Microsoft.com/en-us/library/dd772579 (v = ws.10) .aspx

  See you soon.

• I installed Windows 7 Ultimate (32 bit) on another computer as my old drive crashed. The old key that I entered does not work. What should I do?

  My laptop crashed and I started my laptop to another and installed Windows 7 above.  I tried to activate with my old Windows 7 Ultimate key (which was on my dead computer) but it does not work.  What should I do?  Hope I didn't buy the new Windows 7 key.

  Windows 7 Ultimate come preloaded on your old computer?

  The OEM of Windows 7 versions are identical to the versions commercial full license with the following exception:

  -OEM versions don't offer any free direct support from Microsoft technical support Microsoft

  -OEM Licenses are tied to the computer first you install and activate it on

  -OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard

  -OEM versions does not move directly from an older Windows operating system

  What is OEM software? :
  http://support.Microsoft.com/GP/oemsupport_1/en-GB

  Licensing FAQ:
  http://www.Microsoft.com/OEM/en/licensing/sblicensing/pages/licensing_faq.aspx

  You may need to consider investing in a new license if this is the case:

  Windows 7 - version comparisons:

  http://Windows.Microsoft.com/en-us/Windows7/products/compare-editions

  MS Windows 7 store price:

  http://store.Microsoft.com/Microsoft/Windows-Windows-7/category/102