my printer is not working after moving from my computer

I have a Toshiba laptop with windows 7. My printer is a Dell 946 AOI. Everything worked fine until my daughter took it to his work at

have someone set up a remote connection.

The fax and copy features work, but I am unable to communicate with the computer. Can you help me with this please?

HI Margaret,.

I suggest you to follow the steps in troubleshooting from this link and check if it helps:

http://www.Dell.com/support/troubleshooting/us/en/19/KCS/kcsarticles/ArticleView?docid=604009

 

Also check out this link:

http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

http://www.Dell.com/support/troubleshooting/us/en/19/product/Dell-946

It could be useful, if you need help with the Windows operating system, please reply and we will be happy to help you.

Tags: Windows

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