my printer is wireless and when I moved and changed a shared router (apartment complex) I can't seem to the printer
I live in the Mexico and when I moved here States, when I connected to the internet from my landlord, I think my printer just accepted my new locale and did fine. I just moved a few miles more, have shared with the condo internet new, but the printer does not print. I searched and searched for an answer, but nothing helped. CAVEAT... I only am not at all computer savvy.
Thanks for any help, Linda
Hi Linda,.
To help you to propose measures to solve the problem, I would appreciate if you could answer the following questions:
1. you receive an error message or error code?
2 did you do changes on the computer before the show?
Follow the suggestions below for a possible solution:
Method 1: I suggest to run the printer Troubleshooter and check if the problem persists.
Open the printer Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter
You can also see the following article for more information:
Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
Method 2: You can try running the following commands and check if the problem occurs and also to see if the printer comes back online after
a. click the Start button, and type cmd in the box start search
b. right click on cmd in the list programs and select run as administrator
If you are prompted for an administrator password or a confirmation, type your password or click continue
c. at the command prompt, type the following commands and press ENTER after each one
net stop spooler
and then
net start spooler
This will stop and restart the print spooler service. If this solves the problem of the printer is offline, please let us know.
Tags: Windows
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The main issue is probably the drivers, but these can help:
Add or remove a printer
http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printerSolve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problemsOpen the printer Troubleshooter
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http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-websiteFind and install printer drivers in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-driversI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Hello
When you reinstall the operating system, you must obtain the latest drivers for Windows 7 Support of Dell.
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Welcome to Microsoft Windows Vista Forums.
I suggest you follow these steps:
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To do this, follow these steps:
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Select the check box next to the history .
Select the check box next to form data .
Select the check box next to Cookies .
At the bottom of the window, click delete .
Close Internet Explorer and restart Internet Explorer, and then try to access the Web page.
Internet Explorer 6
Start Internet Explorer.
On the Tools menu, click Internet Options .
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