my shortcut function no longer works

I have an Inspiron (dell), the windows vista pc. I used to have a feature called function "create shortcut". All I would do is make a right click on a page link / I want on my desktop at the start, and a box would pop up asking me "do you want to put this link (ex: www.amazon.com) on your desktop? Then I click Yes, and then he... Don't know what happened, but it no longer works.   Does anyone know how to get it back? It was so easy and useful.

Thank you!

Hi MarshaGriffin,

·         What happens when you try to create the shortcut?

·         Did you made recent changes on the computer?

·         What version of IE are you using?

I suggest you try the methods mentioned below and check if it helps.

Method 1: No detection system file checker (SFC).

http://support.Microsoft.com/kb/929833

Method 2: Try to create a new user account profile and check.

http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

If the problem is resolved by the above method, then you might have a corrupt user profile. Follow the article provided to fix the damaged user profile.

http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Tags: Windows

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