My shortcut icons are locked. How to unlock them?

My shortcut icons are locked and they won't open.  There is a small blue arrow in the lower left corner. They will work once if I restart the computer, but that's all.

Hi Dan,.

Thanks for posting your query in Microsoft Community Forum!

According to the description of the problem, it seems that you are unable to open the shortcut icons on the computer.

To guide you in the right direction, I need a little more information of the computer with the problem. Please help me answer the following questions:

1. what happens when you try to open the icons?

2. do you get an error message?

3 have there been recent changes made on the computer before the show?

Here are a few troubleshooting methods that you can try in order to solve the problem.

Method 1: Try to run fix it from the following link and check.

Difficulty of broken desktop shortcuts and common system maintenance tasks

http://support.Microsoft.com/mats/system_maintenance_for_windows/en-us

Method 2: try to rebuild the icon cache and check.

a. open the Start Menu and type cmd in the search box and press on enter.

b. in the command prompt, type each command line below one at a time then press ENTER after each single line.

CD /d %userprofile%\AppData\Local

DEL /a IconCache.db

OUTPUT

c. log off and log on, or restart the computer to recreate the icon cache.

Note: This helps rebuild and recreate a new file IconCache.db .

Method 3:

I suggest to create a new user account and check. If the problem is resolved, then fix a corrupted user profile.

Account for the new user: http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

Fix a corrupted user profile:

http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

If the problem persists, or you have questions about Windows, do not hesitate to let us know. We will be happy to help you.

Tags: Windows

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