my store is not working

When I opened my store it waits for one minute then take back me to the home screen. because of that I can't update my windows pls help me...

Hello

Thanks for posting your query on the Microsoft Community.

I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. You receive an error message when you try to connect to the Windows store?

  2. Do you use a proxy connection to connect to the internet?

  3. You have security software installed on the computer?

According to the description of the problem, you can not open the app Store. The question might be if there is some windows store corruption parameters. The question might be if there are some proxy running network or security software is limiting. I would ask you to try the steps mentioned below and see if it helps.

Please follow the troubleshooting procedures below.

Method 1:
Step 1: Run applications troubleshooting

Please visit the link below, download the file and run the modern user interface convenience store App.

http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Step 2:

I suggest to go through the link and follow the given procedure. Here is the link for your reference.

What to do if you have problems with a soft

http://Windows.Microsoft.com/en-GB/Windows-8/what-troubleshoot-problems-app

After the execution of the method 1 try to open applications to be updated.

Method 2

If the problem persists I suggest you to try the steps mentioned below and see if it works for you.

Step 1

Make sure that the (UAC) user account control is enabled.

Press the Windows key and from the splash screen, type "UAC" and on the right, select settings.
Select change user account control settings and check here.

Step 2

Check the Date & time zone is correct:

Follow these steps to change the time.

  1. Double-click the current time on the lower right of your screen.

  2. Then click on change time date, then click on the button to change time zone

  3. Select your time zone and the tick to automatically adjust clock for time, then press OK

  4. Then press on apply and OK.

Method 3:

If you are using a connection through proxy, then try to disable the proxy and then check if the problem persists.

Follow the steps to disable the proxy:

  1. Open Internet Explorer

  2. Click the Tools button, and then click Internet Options

  3. Click the Connections tab, and then click LAN settings

  4. Uncheck the Server Proxy use.

  5. Click on apply then Ok to save the changes.

Now, check if you have access to app store.

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Kind regards

Tags: Windows

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