My sync key is always the same and I didn't even reset sync but my data is lost. I do not know how? I installed v13.0 while I was with 14.0 earlier.
I have had only one device where I used the Firefox Sync. I have installed Windows 8 version preview (new installation) and entered the sync key that I recorded using the previous installation of my Firefox(v 14.0).
Then I installed Firefox on my installation of Windows 8 with an older version of Firefox (v 13.0).
I got a message saying it was your first sync, but I used it earlier too. Several times I have synced my laptop with data on the server after each new installation, and it worked. I had all my data every time but cela. Now, I tried twice by removing this device from my list of synchronization, but of no use. And I don't know that I have not reset the synchronization server data. And no one but me has access to my computer laptop and even the key of the synchronization.
I have not any chance to get my data? Whether if by again installing v14.0 or something else. I'd really appreciate for any help.
Hello!
Unfortunately Sync is not planned to use as a backup feature. While in general, it works very well, data in the servers is not there permanently and sometimes it get deleted (servers are just not for storage transport).
My recommendation, moving forward is to create a local backup or another device to have the copy on multiple devices.
Sorry about that,
Ibai
Tags: Firefox
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