My system has been hi-jacked by the so-called XP Home Security 2012

A small red shield popped up in my taskbar and I have icon internet security and then a screen flashed by saying it was the windows security that my system has been snatched away by some trojan viruses and that the information I have was taken hostage and click on a download called XP Home Security 2012. I downloaded it and it completely locked me out of my system. something, I click only led to this loop where it scans my conclusion system threats (I have the file for Web sites, I often use cookies) and then wants me to buy the product to clear the supposed threats. After that I download and before he me lock my Virus scan I had a scan done and there is no threat. After that I tried something it me froze and I had to do a hard reset after that he don't even let my anti-virus or sign. Its only after trying a number of things I found a sneaky way to get bye internet explore it please help. Any advice would be helpful. Twila

What programs are is it?

Event Viewer reports

1. normally, when an error occurs on your computer looking in Event Viewer should be your starting point to find a solution. More related system errors are recorded and get an exact copy of the relevant report is important. Unfortunately, is not easy to understand reports and most of the users computer need help with their interpretation. I have to say later interpretation.

2 Event Viewer includes three main newspapers of Windows. Here's the Application, security, and system. For purposes of troubleshooting system is by far the most important.

3. to access the system log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window select Windows and the system logs.

4. a tip for posting copies of error reports! Run Event Viewer and double-click the error you want to copy. You will see a button resembling two pages. Click on the button and close Event Viewer. This places a copy of the report to your Clipboard. Paste it into the body of your message. Make sure that it is the first dough right out of the event viewer.

5. He cautioned against three types of reports, information, and reports errors. In most situations, it is the error reports that offer the best information but sometimes WARNING reports provide useful clues.

6. all reports have stamps date and hour and when troubleshooting, it is important to focus on the latest reports. Reports of studies from the point when the computer is started, and then check if a similar report appeared in the previous session. If errors do not repeat investigation as to why they happen is wasted effort.

7. in the individual reports the most important information is the event ID and Source such as these help when looking for help on the internet. The description is just as important and copy the exact text to use as search criteria greatly helps achieve better results when using Google. Not paraphrase descriptions when other people asking for help.

Tags: Windows

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