My system has ceased to be able to download anything. I can't watch attached, or the computer will allow me to update.
can not download or update
I have a laptop Toshiba Satellite running Windows Vista. About 4 months ago it stopped being able to download anything. I can't watch attached, or the computer will allow me to update things like... Adobe Flash Player. I turned off my Kapersky anti-virus program and tried to look all filtering of e-mail settings. Nothing has worked. When I click 'Download' attachment (Hotmail account), it gives me three options... open, save, cancel... When I click Open or save he responds quickly unable to download... try again or cancel are my only options. If I click on start it immediately opens the same question... try again or cancel. Can anyone help? My daughter needs to send me a pdf file, so I can print for the school.
Help, please
Andrew
2. meet you download only with Hotmail account problem?
Method 1:
I suggest that you have temporarily disable or uninstall the security software installed and check if the problem is resolved.
http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
Uninstall or change a program
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After the boot minimum troubleshooting steps, follow step 7 link to return the computer to a Normal startup mode.
Tags: Windows
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I checked the event viewer and that's what I have.
Event ID: 41
Task category: (63)
Level: critical
Key words: (2).
User: SYSTEM
Computer: Sprutmunn
Description:
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The event XML:
41
3
1
63
0
0 x 8000000000000002
1370
System
Sprutmunn
10
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0x2
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0xfffff802e1ccb722
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IM, including the dmp so file--> https://www.dropbox.com/s/9srgscrrwm96jeq/060814-6578-01.dmp
I hope some of you guys can help me, ill be happy for all the advice you can provide.
Thank you
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If you have a SSD drive or hybrid don't forget to update the firmware and you really need to update to win 8.1, you will stop to get the updates bit of time if you do not have.
Microsoft (R) Windows debug 6.3.9600.17029 AMD64 Version
Copyright (c) Microsoft Corporation. All rights reserved.Loading dump file [C:\Users\Ken\Desktop\060814-6578-01.dmp]
The mini kernel dump file: only registers and the trace of the stack are availableSymbol of validation of the path summary *.
Location of response time (ms)
Deferred SRV * H:\symbols* http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV * H:\symbols* http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (8 procs) free x 64
Product: WinNt, suite: TerminalServer SingleUserTS
By: 9200.16864.amd64fre.win8_gdr.140309 - 1509
Computer name:
Core = 0xfffff802 'a 5088, 000 PsLoadedModuleList = 0xfffff802' 50b56aa0
The debugging session: 17:49:48.785 Sunday, June 8, 2014 (UTC - 04:00)
System Uptime: 0 days 0:01:33.409
Loading the kernel symbols
...............................................................
................................................................
............................
Loading user symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck analysis *.
* *
*******************************************************************************Use! analyze - v to obtain detailed debugging information.
Bugcheck A, {0, 2, 1, fffff80250944722}
WARNING: Unable to verify timestamp for iaStorA.sys
ERROR: Module load completed but symbols can be loaded for iaStorA.sys
Probably caused by: iaStorA.sys (iaStorA + 6710a)Follow-up: MachineOwner
---------0: kd >! analyze - v
*******************************************************************************
* *
* Bugcheck analysis *.
* *
*******************************************************************************IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access an address pageable (or completely invalid) to a
application interrupt level (IRQL) that is too high. It is usually
caused by drivers using a wrong address.
If a kernel debugger is available, download the stack trace.
Arguments:
Arg1: 0000000000000000, referenced memory
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bit field:
bit 0: value 0 = read operation, 1 = write operation
bit 3: value 0 = not an enforcement operation, 1 = performance operation (only on chips that support this level of State)
Arg4: fffff80250944722, address memoryDebugging information:
------------------WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80250be2168
GetUlongFromAddress: cannot read fffff80250be21f8
Paged 0000000000000000CURRENT_IRQL: 2
FAULTING_IP:
NT! KeAcquireInStackQueuedSpinLock + 32
fffff802'50944722 488711 xchg rdx, qword ptr [rcx]CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
Nom_processus: System
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers (dbg). 140219-1702) amd64fre
DPC_STACK_BASE: FFFFF80251BE3FB0
TRAP_FRAME: fffff80251bdd730-(.trap 0xfffff80251bdd730)
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Some registry values can be set to zero or incorrect.
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RDX = fffff80251bdd930 rsi = 0000000000000000 rdi = 0000000000000000
RIP = fffff80250944722 rsp = fffff80251bdd8c8 rbp = fffff80251bddab0
R8 = fffff80251bdd930 r9 = fffff880019a3800 r10 = fffff80251bdd870
R11 = 0000000000000002 r12 = 0000000000000000 r13 = 0000000000000000
R14 = 0000000000000000 r15 = 0000000000000000
iopl = 0 nv up ei pl zr po nc
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Reset the default scopeLAST_CONTROL_TRANSFER: from fffff802508e3769 to fffff802508e4440
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fffff880'0176610 has? ???SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: iaStorA + 6710 has
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: iaStorA
Nom_image: iaStorA.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 51fb0de8
FAILURE_BUCKET_ID: AV_iaStorA + 6710 has
BUCKET_ID: AV_iaStorA + 6710 has
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_iastora + 6710 has
FAILURE_ID_HASH: {f733faf2-d2a8-1b11-9fa3-afbe5930de67}
Follow-up: MachineOwner
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