my tool troubleshooting printer says turn on the printer - however, the printer is on. Don't know what to do to fix this
My printer does not print. When you use the troubleshooting utility it says that the printer is not swithced on.
However, it IS turned on.
Any ideas to fix this?
Thank you very much.
Hello
1. what version of windows is installed on your computer?
2. What is the serial number and model of the printer?
3. you receive an error code or error message?
4 have have there been recent changes made on the computer before the show?
Method 1: Find and install printer drivers and check.
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers
Method 2: Uninstall and reinstall the printer and check if it helps.
http://Windows.Microsoft.com/en-us/Windows7/install-a-printer
You can also get in touch with your printer manufacturer for assistance.
I hope this helps. Let us know the results.
Tags: Windows
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