My Windows 10 computer crashed, and all applications have been lost.  I'm about to re - install LR6 (standalone, no CC).  I think that both facilities are allowed.  Can I get the meter re - assign once my reinstalling?  Thank you.  Jim

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• I had downloaded CC Photoshop and Lightroom, but then my computer crashed and when it has been repaired I no longer have Photoshop-, but have Liughtroom 5.7

  I've subscribed and downloaded CC Photoshop and Lightroom

  But my computer crashed and it has since been repaired - is no longer have Photoshop CC.

  How do I re-download it under my current account?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I contribute monthly to the PS I just had my 'repaired' computer and all programs have been uninstalled. How to bring back my program?

  I contribute to Psalm monthly I just had "repairs" to my computer and all programs have been uninstalled.

  How to bring back my program? I thought that I cancel my subscription and start again, but must

  pay the cancellation fee. Can anyone help?

  Mike

  Hi mikek,.

  You must download the Creative Cloud Desktop App on your machine, once done login with your ID Adobe & the password > go to the Apps Section and install programs purchased.

  Download link: DOWNLOAD Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Let us know if that helps.

  Kind regards

  Mohit

• I have the CC of the photograph on my desk and I would like to install on my laptop without having to pay for it.  Where can I get the download and how to install it without having to pay for it.

  I photography CC (Lightroom and Photoshop) on my desk, and I would like to install on my laptop without having to pay for it.  Where can I get the download and how to install it without having to pay for it.  Detailed instructions please.  Thank you.

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

  .

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 clouds can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• In windows movie maker, I'm trying to open an old project. It opens, but there is no video clips - only x or empty clips. How can I get the original film clips show?

  In windows movie maker, I'm trying to open an old project. It opens, but there is no video clips - only x or empty clips. How can I get the original film clips show?

  I did a movie and released a dvd. Then, I moved my files from movie on an external hard drive to store files and free up space on my computer. So I went back to try a pull up the project and got every X / white clips. So now, I rebooted my computer with the video files I removed on the external hard drive and it still shows empty clips.
  Help.

  The red Xs indicate that Movie Maker cannot find the original source files.
  If the files are still available... just right click on the red Xs and go to the
  current location of the files source and you may be able to restore the
  path.

• How can I get the 'secure site' (padlock) icon to display when you access a web page secured with Firefox 4?

  The "secure" (lock) icon no longer appears on the status bar (or anywhere else I can find) when you go to a secure web page. How can I get the 'secure site' (padlock) icon to display when you access a web page secured with Firefox 4?

  You can add a 'lock' the b-I-S with this extension.
  
  https://addons.Mozilla.org/en-us/Firefox/addon/padlock-icon/

• Computer crashed and all my settings changed

  My computer just crashed and all my Firefox settings have reset, none of the passwords are stored, any of the settings of my add-on is saved, my home page is not registered, etc.

  I remember what happened once I deleted prefs.js and renamed another prefs.js file and it worked (and I think that's what I did) I can't know what I had to do however. Anyone know?

  Solved the problem, there is a file newPrefs.js that I renamed prefs.js and all my settings were there

  Does anyone know a good way to save profiles of boards?

• My computer crashed and I now have a new computer. How can I get new lightroom and photoshop?

  Adobe, how many times I have to ask the same question. My computer crashed and I need to download adobe photoshop and lightroom again on another computer. How can I do this without having to pay again?

  Install the desktop application cc from here on your new computer, https://creative.adobe.com/products/creative-cloud

  the application allows to install your lr and ps

• When you download Windows 8.1, it says "your applications have been installed."

  There is an error during the download of Windows 8.1. That is to say "your applications have been installed", when I click on the button download for window 8.1. My PC has rebooted when it was being downloaded. But after that, I am unable to download it. I also tried to delete my temporary files, browser cache & cookies, etc. that same Upgrade Wizard Windows did not work. How to install Windows 8.1?
  Attached 2 screenshots of my problem.
  
  This comment is displayed when I click on the download button;
  

  Hi Yin,

  Per your request, I was not able to locate any KB2871389 either, so I took the Date of reference and found the last microsoft update and deleted.
  Once I did I could get to download a new version 8.1 with success and yet once updated.
  Finally I had to wait a lot to finish the download but happy as its now updated and running great.
  See you soon,.
  Dheeraj

• I have a compac using XP. I get "your windows installer is installed correctly" when I try to unimstall a program. That's happened? How can I get the installer working properly?

  I can't get the uninstall program to work properly in 'install/remove '.  I am told "windows install is installed incorrectly or it is in safe mode.  Another problem is that I can not transfer files on a CD.  I don't know if these issues are related.  I don't know enough to find the offending element.  Someone at - it response - I can fix it myself, or something I can download from Microsoft?
  Thank you.

  That is what the message really says or does mean something like these examples:

  When you try to install a program or by clicking on the button 'Edit' or 'Delete' in Add / Remove programs on an application already installed, you see a message like this:

  Windows Installer may be damaged or your computer is in safe mode

  or maybe this message:

  The Windows Installer Service could not be accessed.
  This can occur if you are running Windows in safe mode or if Windows Installer is not installed properly. Contact your support team.

  Click Start, run and enter in the box:

  services.msc

  Click OK to open the Services applet.

  Look in the Services applet to see if the Windows Installer Service is still listed and you will find that it is probably not listed (but it should be).

  If the Windows Installer Service is listed, make sure it is not disabled and if it is disabled, change the startup type to manual.  You can't set it to automatic as it will start on its own when he needs start and you don't need it starts every time that you restart your system and execution of all the day when there is nothing to do.  The Service will start when they need start if she is able to start.  Enough-click OK to save your changes and close the Services applet, reboot your system to make sure the changes 'stick' and see how things look now.

  If the Windows Installer Service is lack of Services, you must add it as follows:

  Click Start, run, and in the box enter these commands one at a time by clicking on the OK button for each:

  msiexec /Unregister (or you can type: msiexec /unreg)
  msiexec/regserver

  Click OK after each command (there is no message about what happened)

  Check in the Services applet again to see if the Windows Installer Service is now listed, and the startup type is set to manual, reboot your system to make sure the changes 'stick' and see how things look now.

• Restored my PC and earlier versions have been lost

  After the restoration of my PC, previous versions have been lost. After downloading the upgrade the older version disappeared. How do one I already bought?

  I have the same problem... I have upgraded to windows 10 on a computer previously that have window 7 and I have a brand new with windows 10 computer. My creative suites 5.5 design premium support all applications except acrobat x pro on both computers. This version of acrobat cs5 is compatible with windows 10? I own this license and should be able to have a compatible alternative!

  Kind regards

  Gary

• Settings for best results on the new chronology - computer crashed and all were destroyed

  Addendum: I now now exporting an mp3 file and it seems to really take long..maybe it is the sound that is originally one of the questions? He got a little faster towards the end but still long and was good to only 26.7 MB at 1:20 in length

  I wonder if there's a place I can go to get (learn) certain parameters for the projects

  I had a friend who helped Pro set me up some parameters of years ago and now they are gone

  I just did a podcast with very little in regards to Mo (as shown below), but it came out as beyond 1 GB and the estimated in Manitoba was 679 MB... and it took forever to compress.

  When I made videos of similar length before the crash, it could be 200 MB

  The podcast is simply audio with a few pictures on the timeline in order to download on youtube

  Maybe I dragged the wrong item, first to the new icon of the element to form a new sequence?

  Any help is appreciated

  Thank you!

  If someone could tell me please what to drag it to the icon new sequence first to get the least amount of Mo at the end

  Path: C:\Desktop\Mark Podcast 6-12 - 2015.mp3

  Type: Audio MP3

  File size: 34.9 MB

  Audio Format: 44100 Hz - compressed - Mono

  Project Audio Format: 44100 Hz - 32 bit floating point - Mono

  Total time: 01:16:39:20196

  -----------------------------------------------------------------------

  Path: C:\Desktop\Mark SSD Drive\Intro video Stuff\New Intro with Andy music w-Mark Voice.mpeg

  Type: MPEG Movie

  File size: 243.6 MB

  Image size: 1280 x 720

  Frame rate: 59.94

  Audio Format: 48000 Hz - compressed - stereo

  Project Audio Format: 48000 Hz - 32 bit floating point - stereo

  Total time: 00:01:12:52

  Pixel format: 1.0

  -----------------------------------------------------------------------------

  Path: C:\Desktop\Mark SSD Drive\Intro video Stuff\mark - le-Mont-shasta16 - 9.jpg

  Type: Jpg

  File size: 78 KB

  Image size: 864 x 478

  Pixel format: 1.0

  ------------------------------------------------------------------------------------

  Path: C:\\Documents\REAPER Media\02-150612_1651 - 01.wav

  Type: Windows audio WAVE file

  File size: 2.2 MB

  Audio Format: 44100 Hz - 24-bit - Mono

  Project Audio Format: 44100 Hz - 32 bit floating point - Mono

  Total time: 00:00:17:11185

  ---------------------------------------------------------------------------------------

  Title Type: always

  Data size: 4 KB

  Size of the title: 1920 x 1080

  Sampling: 32

  Pixel format: 1.0

  ---------------------------------------------------------------------------------------

  Title Type: always

  Data size: 3 KB

  Size of the title: 1920 x 1080

  Sampling: 32

  Pixel format: 1.0

  -------------------------------------------------------------------------------------

  Path: C:\Documents\REAPER Media\02 - 150612_1705.wav

  Type: Windows audio WAVE file

  File size: 3. 4 MB

  Audio Format: 44100 Hz - 24-bit - Mono

  Project Audio Format: 44100 Hz - 32 bit floating point - Mono

  Total time: 00:00:26:27885

  ------------------------------------------------------------------------------------------

  Marc - le-Mont-shasta16-9

  864 x 478

  01: 18; 23; 29, 29.97 FPS

  48000 Hz - Stereo

  600 MB is not question for YT.

  Make your identical to your output sequence.

• step by step guide to disable function keys F1 etc Windows 7 ultimate so that I can work with the FTW Transcriber to transcribe software. Thank you

  I want to disable the function keys of windows 7 because I want to work with hotkeys TRANSCRIBER, FTW software. You can guide me please. Thank you very much for your quick response.

  Hi Kripananda,

  What is the brand and model of the computer?

  The function keys are controlled by the manufacturer of the system. The changes must be made in the BIOS (Basic Input Output System). I suggest you to contact the manufacturer of the system to better support.

  Note: changes to the BIOS/complementary metal oxide semiconductor (CMOS) settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

• Error message on the installation of Windows Vista SP1, claiming that it was not installing and all changes have been reverted back.

  Impossible to Vista Business SP 1.

  Successfully upgraded XP Pro to Vista Business. Vista was authentic. Having a few operational problems. Found that Vista doesn't have the SP 1. Found the program on the Microsoft site to download KB936330. After that long download and installation screen note said installation is over, showed a message that SP 1 "have not installed" and keep "changes in recovery. After doing this three times and researched, I can't know why program is not installed. Can help you. Ray Kuni, * address email is removed from the privacy *. Thank you.

  Hello

  I suggest you to follow the steps in this Microsoft KB article and check if it helps:

  http://support.Microsoft.com/kb/947366

  It will be useful.

• I accidentally created a "Preset" for an A6 postcard, but with dimensions of the A5. To complicate the problem, I managed to save by mistake in the default presets and now it seems I can't get rid of it. Any ideas? Thank you.

  I created accidently a custom preset in Indesign to a postcard A6, but with dimensions of the A5. I badly taped so that it now appears under the predefined default settings and it seems, so I'm unable to delete by all means that I was able to identify. Anyone have a solution? Thank you.

  I think having solved by doing file-presets-by default, select preset and then delete. I'm still not entirely sure how, but somehow I got the desired result! Thanks for all the advice offered.