NAC Agent recognizes bad OS

I have a laptop windows 7 where the NAC agent think it's windows XP. It fails the NAC checks because he wants to ServicePack 3 must be installed. Has anyone already this issue or know where the NAC agent provides for what operating system it is?

Just getting worse, I reinstall windows 7 but I was wondering if anyone could provide any idea for me?

Johnathan,

We have encountered this problem before. Check the properties for the executables of the NAC Agent and make sure that compatibility mode is not set to Windows XP.

Doug

Tags: Cisco Security

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