Need help - Acrobat 9.4 will not open scanned documents
I have a computer in my office that will not open documents scanned into Acrobat 9.4. Acrobat opens but is just a gray screen. Documents that have been converted to PDF from Word/Excel/etc format will be opened very well.
Adobe Reader 10 X is also installed on the computer and open up scanned documents, but the user should be able to go and edit documents, this drive is not enough for him.
Troubleshooting ideas greatly appreciated.
Thank you!
Because the scans are pictures you must go in Edition > Preferences > Page display and put a check mark in the box "Show large images" that should allow you to see the scans.
Tags: Acrobat
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