Need help with my video! Rhapsody can't find my Clip.

I tried to reinstall the Rhapsody software and formatting my Clip and those which do not solve my problem.  I plug my video on usb and I find the clip in 'my computer '.  I opened Rhapsody with the Clip into the usb port, and the Clip does not appear in sources more.  The Clip used to work 100% good, but no more.  I cancelled the forceps to try to resolve the problem.  So the real problem is that I cancelled the clamp to fix the problem and now I can not find out how to get the Clip appears again in Rhapsody.  Under 'my account' Rhapsody says "no authorized device.  So I need help to get my Clip is displayed in 'my devices allowed' so that I can reactive it.  Any ideas?  I run Vista and also tried to run Rhapsody as an administrator.  Thank you!

A few simple steps should get your device to communicate in MTP mode again.  It is the most common source of problems with Rhapsody.

First of all, verify that Rhapsody is running correctly.  Open the 4 Rhapsody client and login.  Select a piece of music in the music guide and see if it reads normally.

Connect the clamp and take a look at the sources of pand in the upper left corner.  How the Clip appears?

If it lists as E: SANSA CLIP all in capital letters, with a drive letter, the device is in MSC mode and cannot accept Rhapsody subscription titles.  It can accept purchased securities, that they contain no DRM as MP3 files.  Unplug the unit and switch to MTP mode manually:

Settings > USB Mode > MTP.

If the device appears as a Sansa Clip 4 GB for example, with caps and smalls, without a drive letter, Windows recognizes the device as a media device.

If Rhapsody sees the devivce as shown above, try to right click on the device and select allow.  Transfers should be possible.

If it does not appear as a MTP device, leave the connected device (after manually select MTP mode) and go to the Device Manager.  [Windows key] + [pause button], then Hardware tab > Device Manager.

Look for the yellow triangle.  The Clip appears in the portable device, or Bus USB controllers tree.  Select Uninstall (not turn off!), unplug, restart the computer and after it restarts, try to connect again from the PSG.

Bob

Tags: SanDisk Sansa

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