Need help with my Mail window. I can't export my message to the PST format. I keep getting the message error "an error occurred during initialization of MAPI".

Hello

Need help with my Mail window. I can't export my message to the PST format. I keep getting the message error "an error occurred during initialization of MAPI". Y at - it solution or another method?

Hi ErikLee,

Do you have MS Outlook installed on your computer?

Windows mail import and export opportunities are limited to an Outlook .pst file or an Exchange Server mailbox. They are available only if MS Outlook is installed.
If MS Outlook is not installed and you start an import or export action, the necessary support files are not present for Windows mail complete the operation. Then I suggest you to install Outlook temporarily and see if the problem is resolved.

Follow the instructions below and check if the problem is resolved.

1. reboot your computer, and then start Windows Mail.
2. on the Tools menu, click Options.
3. in the connection tab, click on edit to open the Internet Properties dialog box.
4. in the tab programs, click on an application other than Windows mail e-mail in the e-mail list. Click on apply and then click OK.
5. click OK again to close the Options dialog box.
6. exit Windows mail and restart Windows mail.

If this does not work, I suggest you upgrade to Windows Live Mail to import or export messages that may help you resolve the issue.

To download Windows Live Mail, visit the following Microsoft Web site:
http://get.live.com/wlmail/overview

For more information about Windows Live Mail, see the Microsoft Web site at the following address:
http://windowshelp.Microsoft.com/Windows/en-us/help/4b30d3d6-abe2-46d1-a5fd-4a1ba786a1381033.mspx

Check whether the problem is resolved.

Please post back and let us know if it helped to solve your problem.

Kind regards
KarthiK TP

Tags: Windows

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