Need to cancel the subscription

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• I need to cancel the subscription and I n ' t´t have the opportunity.   Any idea?

  I have a message with error and contact technical support.

  Hi joaquino82287498,

  What is the error you get exactly?

  Please see this section on how to cancel and you need to know:
  " How do I cancel a subscription cloud creative

  Annual subscriptions, for example, can only be cancelled by contacting support.

  Kind regards
  Maurice

  
  

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' (as appropriate) to help future customers with the same problem. Thank you!

• There is no chat option I need to cancel the subscription

  There is no chat option only "Forum" for the contact method. I need either a DIRECT link with the cat or someone to cancel my subscription now. Or if it comes to it, a phone number.

  It's incredibly boring past in a loop trying to cancel my subscription.

  I don't know what you see, but I have a 'chat' option when I go to Contact the customer.

• I NEED TO CANCEL THE SUBSCRIPTION OF THE CC

  I NEED TO CANCEL SUBCRIPTION CC, I TRIED EVERYTHING, READ ALL THE INSTRUCTIONS. 45 minutes HELP HELP HELP

  Return, cancel or change an Adobe order

  or

  Contact adobe support, https://helpx.adobe.com/contact.html

• Nice day! I need to cancel the subscription. can someone help me?

  Hello! I have to cancel my subscription to adobe. Can someone help me?

  This is an open forum, not Adobe support... Click below

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• I need to cancel the annual subscription I have with Illustrator

  I need to cancel the annual subscription I have with Illustrator

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• NEED HELP FOR CANCEL THE SUBSCRIPTION AS SOON AS POSSIBLE!

  Hi I need help, cancel a subscription to adobe creative cloud, the thing is that I read the terms and how to cancel and he tells me that I am to be charged an additional amount of the subscription, as it exceeded use of 30 days or something, but I am not the user of this subscription as my brother used it for his work for the College , and I was assured by him that there can be no agreement to pay extra fees at the cancellation, surely you can see many hoe of a stress for me because I can afford is more to keep being charged for a subscription that is undesirable, I can't communicate with my brother either as it wandered off and is no longer, we are in contact It's very frustrating because I read the old process even on how to cancel it over a hundred odd times now, and I am amazed how easy ADOBE to subscribe but de-s' subscribe, it seems a bit of a scam too me just to get more money, I do not wish to be charged a residual amount, or whatever it is, all I want is to stop money coming out of my account free of charge! If a member of staff could please support me on that I would be very grateful that I have a lot more important accounts payable and simply cannot continue in this never-ending cycle.

  Thank you.

  Sam, here's what you can try: phone support | Orders, returns of trade

• Please I need help I can't cancel the subscription! : c

  I need help I can't cancel the subscription

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I need help for cancel the subscription.

  I can't cancel the subscription and I do not use the product, I need it to stop hitting my credit card (that I can't delete either)

  Help please!

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• cancel the subscription

  Hello

  I need to cancel the membership and stop charging.

  Thank you

  Hello

  Now, you can cancel your subscription in your Adobe account page.

  Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership

  Hope that helps!

• cancel the subscription cloud creative single-app

  I have to cancel my subscription and the chat is closed.  The phone number is bad.

  I have a message that says: to cancel the subscription, you must contact customer support.

  Membership of Single-app cloud creative to animate (one year)

  If I follow the instructions to cancel the warrants say tha I need to contact support and there is no support in the page and I need more Don t software.

  Plese help me.

  [email protected]

  Thank you.

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I ordered the wrong software and need to cancel the export Adobe, I can't use this product.  Please give me the contact to cancel.

  I ordered the wrong software and need to cancel the export Adobe, I can't use this product.  Please give me the contact to cancel.

  Cancel your subscription or membership. Acrobat, services Cloud of Document PDF

• Need to cancel a subscription

  Hello, I need to cancel a subscription and I couldn't get in touch with the corresponding departamenteo. Please can you give me a contact by e-mail or phone?

  mail: [email protected]

  Phone: (505) 22744444 ext 5162 / 5618

  Return, cancel or change an Adobe order

• Cancel the subscription in a week, toll-free... How?

  I installed the program where you can convert into Word documents.  I need only for 2 docs.  I wouldn't pay for a year.

  After waiting 2 hours using the line, I was told I could cancel the subscription in a month and I would not be charged.

  I just cancelled (after a week) and he said: I'll be charged for the year.  Help!

  I have to go to my credit card company and say that this is a faulty accusation?

  Hi karap52114938,

  I'll recommend your consult our service customer of the team Monday contact customer service of the loads & then make contact, your business credit card so that things are clear.

  Kind regards
  Nicos

• I need to transfer the subscription Creative cloud to another account - how can I do this?

  I bought the subscription under my account, but it will actually be used by someone else, so I need to transfer the subscription to another account.

  Thank you in advance for your help!

  Hi Amanda,.

  There's no option to transfer the license of an Adobe Id, to another.

  You want to cancel current subscription and then buy a new one under the Adobe Id of the user.

  Please see the link below for cancellation:

  Cancel your membership creative cloud

  Kind regards

  Sheena