Need to re - install XP, but my key does not work

I have a windows xp update disc and a code valid, but the disc and the code are two different updates.  My computer crashed and I need to re - install the upgrade, but can not get the computer to take the code.  What can I do?  I can't find the disk that goes with the code and I can't find my package which has the code to upgrade on the other.

Hello

You can contact the Microsoft Customer Service and support for assistance. They will check the part number of the installation disk & check if the product key can be used on your machine.

For more information, please visit: how and when to contact Microsoft and support Customer Service

Hope the helps of information.
Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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