Need to re - install XP, but my key does not work
I have a windows xp update disc and a code valid, but the disc and the code are two different updates. My computer crashed and I need to re - install the upgrade, but can not get the computer to take the code. What can I do? I can't find the disk that goes with the code and I can't find my package which has the code to upgrade on the other.
Hello
You can contact the Microsoft Customer Service and support for assistance. They will check the part number of the installation disk & check if the product key can be used on your machine.
For more information, please visit: how and when to contact Microsoft and support Customer Service
Hope the helps of information.
Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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Recover Windows 7 family premium but license key does not work
Hello
My HD crashed on my laptop HP, so I got a new one and managed with the help of a friend to get Windows 7 Home premium installed again, but provided with my HP laptop product key does not work, how is it?
Thanks for any help
/ Jan
When you request support, please provide the model name and product number complete (p/n) of the HP computer in question. HP/Compaq made thousands of computer models. Without this information, it can be difficult, even impossible to help you solve your problem.
The information requested above are on the bottom of your computer, inside the battery compartment or on the BIOS boot screen. Please see How can I find my model number or product number? for help more to find this information. DO NOT include your serial number. Please enter the product/model information consumer HP Online Support page and post it here for our review.
Please use the support of HP recovery, you created when you first you computer Configuration. If you don't create this media, please contact the official support HP customer in your region / country, via the Portal Support HP's worldwide, to see if the HP recovery support is available for your computer.
If you found "recovered" or the Windows product key from the old hard drive, it will not work. The key to the used factory also requires a SLP/SLIC 2.1 BIOS and an appropriate OEM SLP/SLIC certificate.
Alternatively, if you can still read the 25 characters on the COA affixed Microsoft Windows product key at the bottom of the computer, you can install Windows 7 Home Basic by using this key. Please see "how to install Windows 7 without the disc" to get instructions on how to download Windows 7, create the installation media and install Windows 7 using the product key 25 character of the COA Microsoft on your computer. Please note that this facility is not all customizations of HP or HP value-added that was original installed on your computer. Also note that you will need to download and install most of the drivers from the HP support for your computer page.
Windows 7 SP1 can be found HERE and HERE.
Direct link to Windows 7 USB/DVD Download tool. Use this tool to create a bootable DVD or USB Flash drive from windows. ISO
If you have any other questions, feel free to ask.
Please click the 'Thumbs Up' white LAURELS to show your appreciation
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I have windows vista but CD Key does not work so that was ok until now
The President complied,
I have the authentic drive of Microsoft Windows Vista, but now the product key does not work as it was working before and I use it for the past two years. Mr President, I am facing a very big problem my windows stops automatically after 30 days, please fix this.
Hello ElumBuneri,
As you stipulate that Windows stops working within 30 days, I'll assume that you have been unable to activate your copy of Windows. You receive the error message probably is "key to product already in use"? If this is the case, a simple phone call will solve the problem.
See this link from my Web site: http://vistasupport.mvps.org/product_key_already_in_use.htm
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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A virus wiped my computer needs now Windows reactivated while the original key does not work!
One of the worst virus I've never erased from my computer and caused a huge problem.
After restoring the computer to the original settings window asked to be activated.
After the product key that is on my computer, he said it was not valid and I might be at risk of fraud. The problem is that it is this computer that previously used!
What should I do?
To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 ) tool
Once saved, run the tool.
Click on the button continue, which will produce the report.
To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
-* in your own thread *, pleasePlease also state the Version and edition of Windows cited on your COA sticker (if you have one) on the case with your machine, but do NOT quote the key on the sticker!
http://www.Microsoft.com/howtotell/content.aspx?PG=COA -
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Shift + o/a, o/a and so on. Also kann man mit Sttrg + shift + D die ebony einfach und den Teil parts, den man nicht parish, löschen. Ansonsten einfach evil die die Shortcuts.txt Datei deepening und oder das KeyEd Up Script dafur use squad.
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How can I install CS5 on a replacement/new laptop? I paid full price in 2011 and the key (and it appears in my Adobe account under products), but it was a downloaded product and I can't find a download of this online version and my key does not work in CC.
Your key does not work in CC, this is a newer version and would require a new purchase.
Downlaod CS5 here.
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I bought a Dell Precision T3400 of Dell Financial Services and it came with Vista Business installed. I installed a new hard drive and installed Vista in a Virtualbox VM by using the recovery disk that came with the computer, and the product key does not work for activation. I get a message that says I need to activate Windows, but he says that the product key is not valid. How can I fix it?
Thank you
If you have reinstalled the OEM of Vista Business copy on the new hard drive, as Bill says you can't also use it in a virtual machine.
You can only reuse your OEM of Vista professional copy if it is no longer used on the computer. Do you have what operating system installed on the new hard drive? It was an upgrade copy or complete the license?
If you used a license to upgrade to another edition of Windows to replace your copy of company then Vista Business license is still in use (for upgrade) and you cannot reuse it in your virtual machine.
However if you replaced Vista business with a copy of the full license of another edition then you are able to use the OEM copy in a virtual machine, but only on the same computer. You must use the product key from COA to the label on the computer. The product key is put in the copy OEM cannot find the SLIC table on the host motherboard. You must use the phone activation from within the virtual machine. Click on start in Vista Business and typing "slui 4. Do not meet the audio guests until it asks you if you want to speak to an agent. Explain that you have completely replaced the OEM copy with a copy of the full license of the new windows and now want to use the OEM copy in a virtual machine on the same computer. Agent will then give you the activation string. Remember that the virtual machine is not transferable to any other computer.
This information is offered by Darin Smith (MSFT) and the team of Windows licenses, November 18, 2011.
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I want to reinstall windows xp family, but why my legal product key does not work? IM using it in a computer.
How to activate Windows XP
http://support.Microsoft.com/kb/307890/en-usSee the section titled: "how to activate Windows XP by phone.
Also, make sure that you do not confuse the product key numbers and letters
(number 8 for the letter B, etc.)===================================================================
Blank page to activate Windows in the wizard of Windows Product Activation
http://support.Microsoft.com/kb/314935How to contact a Microsoft Product Activation Center:
http://support.Microsoft.com/default.aspx/KB/950929/en=usMicrosoft Activation centers worldwide telephone numbers:
http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
(This site is for activating Volume License, but if you call, they will help you)The phone number is not working:
Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspxOnce Windows activated / Genuine Advantage Notifications:
http://www.Microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=afd45b36-3d77-4259-801c-d31a9a90cdcf
(This tool will confirm that the copy of Windows installed on your PC is genuine and authorized)J W Stuart: http://www.pagestart.com
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installed vista by mistake and now I have my product key does not work
ORIGINAL TITLE: HELP PLEASE
I had my hard drive wiped clear windows xp a friends vista installed by mistake and now I have my product key does not work what do I do? Help, please
Two options
But a vista license or re - install XP
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I installed Windows XP on my new computer (with Windows 7 PRO), but my USB does not work on Windows XP. It works fine on Windows 7.
Hello
And much more: (XP mode requires professional, Ultimate or Enterprise).
Get all the benefits of Windows 7 and continue to take advantage of your investments and more
business and productivity programs that require a PC running Windows XP.Note: Windows XP Mode requires a download.
http://www.Microsoft.com/Windows/Windows-7/features/Windows-XP-mode.aspxWindows XP mode
http://www.Microsoft.com/Windows/Virtual-PC/Download.aspxWindows XP Mode is supported through Technet
TechNet - Forums - Windows 7 virtualization
http://social.technet.Microsoft.com/forums/en/w7itprovirt/threadsI hope this helps.
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I typed in my product key, but it still does not work
I found my product key, but it still doesn't work when I type it in. I do not know why but I try to download something, but I can't because my product key does not work.
Hello guest6796,
Thanks for posting on the Microsoft answers Forum.
Please see the URL below for more information on how to find the product key for your Windows Vista computer.
Answer please come back and let us know the status of your question.
Thank you, Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
I had a computer repair man replace my hard drive and restore my laptop and now my orginal key does not work with the copy of vista it has installed and it won't validate how can I solve this
I have an acerDiagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: invalid license
Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - XY9X3 - JDXYP-6CJ97
The Windows Product Key hash: xFQJU8srKsovk6p1Lk1yW93in4E =
Windows product ID: 89583-OEM-7332157-00211
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Home Premium
Architecture: 0 x 00000009
Build lab: 6002.vistasp2_gdr.110617 - 0336
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{F20B4B72-1308-45BE-8F90-95E91A3F0AAF} 1.9.0027.0 6.0.6002.2.00010300.2.0.003 x 64 *-*-*-*-6CJ97 89583-OEM-7332157-00211 2 S-1-5-21-923204104-223683984-168055983 Acer Extensa 5630 Phoenix Technologies LTD. V1.30 20090319000000.000000 + 00070333507018400FA 0409 0409 US Mountain Standard Time(GMT-07:00) 0 3 ACRSYS ACRPRDCT 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.0.6002.18005
Name: Windows Vista, HomePremium edition
Description: operating system Windows - Vista, channel OEM_SLP
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-321-500211-02-1033-6002.0000-0042012
Installation ID: 004511331255365043724851364501374781338933223323713385
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial product key: 6CJ97
License status: Notification
Notification reason: 0xC004F063.Windows Activation Technologies-->
N/A--> HWID data
Current HWID of Hash: OgAAAAEAAgABAAIAAwACAAAAAwABAAEAeqjWy6pVxGJ6f0DXhgfkNoBBsJzy9ErM1F/eG4QdrFYqhQ isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
ASF! OEMID OEMTBL
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRTAh! -in this case, it is not necessary.
I see from my records that a similar case has been solved by uninstalling and reinstalling the update WAT - KB971033
Open the Windows Update - click the link view updates installed on the left of the page
in the list, find the WAT update KB971033, and then uninstall it.
Then restart and reinstall the update from here - http://support.microsoft.com/kb/971033
redemarrer restart again, then try to change your product key to the one on the sticker - what is happening this time?
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Hi brandong13,
Here are the steps that you can follow.
1 change the location of installation using Creative Cloud Desktop App, go to preference > creative cloud > Apps and change the installation location.
2. delete the folder '%Temp%' and restart the process.
NOTE: Application is downloaded to the default location, we can only customize the installation location using creative cloud app in this case.
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Hello
After a Mac update, flash player (with silverlight) asked to be installed when I tried to watch the video content or play games. I installed flash player, and it indicates success and appears in my apps. However, I can't watch videos or play games, whenever I ask me to install flash player again and again and again. I suspect it has something to do with the plugins, but I'm not sure. I uninstalled the program and reinstalled but it still does not work. I check my security settings and it does not allow plugins. I deleted my temporary internet files. I don't know what else to do. Any help would be appreciated! It's incredibly frustrating. Thank you
In Safari, go to Preferences > Security
Make sure to allow JavaScript and Plugins allow are checked
Click on manage Web sites
On the left, choose Adobe Flash Player, and then ensure that always allow is selected.
I hope this helps. While you're there, you see something like AdBlock Pro Ghostery, Badger to private ScriptBlock, NoScript, etc in the list on the left?
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