Need to reinstall SP1

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  Thanks for posting the question in the Microsoft Community!

  You can't use the computer and reinstall the operating system.

  To help you better, we need more information.

  1. What do you mean by computer crashed? Do you get any error messages?

  2. is the computer, a laptop or desktop?

  If you use a laptop, you can contact the computer manufacturer to get an installation disc.

  If you need any help or if you encounter problems with Windows in the future, let us know and we would be happy to help you.

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  You may need to adjust the automatic run settings...

  the following usility nay be worth a try:

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  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=2648

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  Please see:

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• I have a laptop OEM with a Windows XP Home Edition (English language). I need to reinstall, but disk is damage. Where can I find the product so that I can download and reinstall?

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  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  See you soon.

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  I need to reinstall it on a Windows XP Professional (SP3) but cannot find how - can someone help me please

  To install the Windows Firewall, follow these steps:

  1. Click Start, click run, type cmd, and then click OK.
  2. At the command prompt, type the following command and press ENTER:
     Rundll32 setupapi, InstallHinfSection Ndi-Steelhead 132 %windir%\inf\netrass.inf
  3. Restart Windows,
  4. Click Start, click run, type cmd, and then click OK.
  5. At the command prompt, type the following command and press ENTER:
     Netsh firewall reset
  6. Click Start, click run, type firewall.cpl, and then press ENTER. In the Windows Firewall dialog box, click on (recommended), and then click OK.

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• I need to reinstall XP but can't find my discs can someone help?

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  How to order a replacement disk depends on how you obtained Windows.

  If you bought the retail of Windows:

  How to replace Microsoft software
  http://support.Microsoft.com/default.aspx/KB/326246

  If Windows came with the computer:

  Contact the OEM computer manufacturer and ask them to send you an installation to your computer disk - they may charge a small fee. Contact information for the manufacturer of your computer can be found here:

  http://support.Microsoft.com/GP/oemphone/