Needs of CS5 to force stop every hour approximately

I have Indesign CS4 and CS5, CS5.5 all installed on my MacPro.

For months now, InDesign CS5 will not work for more than an hour about. It is once I open the application, I can work for awhile, but then if I close a file and try to open another, it just hangs and I have to force quit CS5.

Can I use CS5.5. or CS4 without any problems. But it seems that as soon as I closed one file with CS5, opening the 2nd file won't work. Alternatively, if I just leave the app open for more than an hour or so and try to open a file, it crashes.

I tried to reinstall the software, but which has not changed anything. I tried to disable plugins, but I have a lot of them, and they work with my other versions so I have not tried one by one.

Any suggestions? It worked fine for a year or two; I can't figure out what I changed so that it stops working properly. I would use 5.5. for everything except some clients require that I work in CS5 (or earlier).

I can use CS5 on my laptop with no problems.

I am running OS x 10.6.8 (snow leopard).

Thanks in advance for any help you can provide.

Hmm. well, it was not quite clear. The output from the example of process indicates you're in 1 of the 3 functions all relate to database snapshots:

1829 DatabaseSnapshot::Recursive_GetPersistObjLastRevInfo(IDType, IDType, DatabaseSnapshot*, ILastRevInfoCache*) const
  1829 DatabaseSnapshot::GetPersistObjLastRevInfo(IDType, IDType, ILastRevInfoCache*) const
    1584 InterfaceSnapshotUtils::GetSnapshotSize(scoped_snapshotdataref const&)
      1172 InterfaceSnapshotUtils::GetSnapshotSize(scoped_snapshotdataref const&)
      412 InterfaceSnapshotUtils::GetSnapshotSize(scoped_snapshotdataref const&)
    245 DatabaseSnapshot::GetPersistObjLastRevInfo(IDType, IDType, ILastRevInfoCache*) const

So, it means that at least the Crash report information should be reliable.

It is actually quite mysterious, because - oh Hey!  Read from the bottom up (I've reversed) of the section of wire 0:

61 com.adobe.InDesign 0x000027a6 start + 54
60 com.adobe.InDesign main 0x0000288b + 187
59... adobe. InDesign.AppFramework 0x1b7284fa GetPlugIn + 14282
58 adobe. InDesign.AppFramework 0x1b702fd5 0x1b700000 + 12245
57 com.apple.HIToolbox 0x965017f3 SendEventToEventTarget + 52
56 com.apple.HIToolbox 0x964deef6 SendEventToEventTargetInternal (OpaqueEventRef *, OpaqueEventTargetRef *, HandlerCallRec *) + 411
55 com.apple.HIToolbox 0x964e0080 DispatchEventToHandlers (EventTargetRec *, OpaqueEventRef *, HandlerCallRec *) + 2672
54 com.apple.HIToolbox 0x96513a24 ToolboxEventDispatcherHandler (OpaqueEventHandlerCallRef *, OpaqueEventRef *, void *) + 3006
53 com.apple.HIToolbox 0x964ded55 SendEventToEventTargetWithOptions + 58
52 com.apple.HIToolbox 0x964deef6 SendEventToEventTargetInternal (OpaqueEventRef *, OpaqueEventTargetRef *, HandlerCallRec *) + 411
51 com.apple.HIToolbox 0x964dfc2f DispatchEventToHandlers (EventTargetRec *, OpaqueEventRef *, HandlerCallRec *) + 1567
50... obe. UI InDesign.Application GetPlugIn + 287276 0x1d3955dc
49... obe. UI InDesign.Application GetPlugIn + 298177 0x1d398071
48 com.apple.HIToolbox 0 x 96514197 AEProcessAppleEvent + 50
47 com.apple.AE 0x985c3d65 aeProcessAppleEvent + 197
46 com.apple.AE 0x985c3e5b dispatchEventAndSendReply (AEDesc const *, AEDesc *) + 43
45 com.apple.AE 0x985c3f5c aeDispatchAppleEvent (AEDesc const *, AEDesc *, unsigned long, unsigned char *) + 166
44 .. efaultFolderX.CarbonPatcher 0x2993d939 std::_Rb_tree, std::less, std::allocator >: + 2911 _M_erase(std::_Rb_tree_node*)
43... ign. Support for AppleScript 0x20c45de2 0x20c44000 + 7650

Thus, according to the 44 frame that InDsign got an AppleEvent that caused it run the 3rd party extension DefaultFolder. Later in the accident report we see that expanded as:

0x28d25000 - 0x28d29ff7 + com.stclairsoft.DefaultFolderX.osax default folder X adding version 1.0 (4.4.6) <709F2DBD-0722-55F8-9C68-5AFD26D88B55>Library/ScriptingAdditions/default folder X Addition.osax/Contents/MacOS/Default folder X Addition

So, I'd be pretty suspicious of this script addition. More generally, there are a lot of things with ongoing script. DefaultFolder calls into the script interface, which seems to be placing a file (or something similar) and finally try to read something that does not work (maybe an InDesign (INDD) database file).

But I want to punt DefaultFolder and see if it solves your problem. Not exactly a compelling, but not too far from him.

Tags: InDesign

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