Netflix does not load

I received a player NSZ - GT1 Internet TV & Blu - ray for Christmas and put in place today. Everything works fine, except for Netflix.

When I run the Netflix app, the splash screen appears, but the application goes no further. After some time, disappears from the splash screen and an error message appears saying that the app is unable to connect to Netflix. My options are to try again or quit the application. There is no other information but a suggestion to go to the website of aid which ultimately led me to this forum.

I did a factory reset and several soft resets without change. I am able to reach Netflix through the browser, but not the application. During the initial start-up of the system performed an automatic update. From what I've seen on various forums autour the interwebs, there were several problems after update the most recent firmware, specifically with Netflix. I've seen no report of this specific issue, or no viable solution.

Any ideas?

Friendly hello and helps users of the Sony forum
You are not alone. I have exactly the same problem. I'm from the Sony Internet TV and Blueray. You download the update of the OS. Followed the steps correctly. But no Netflix. In addition, no YouTube or the other. Applications with videos will work effectively with their videos. However, YouTube and all kind of videos work on Google Chrome, but if I can't get this problem solved [do not get Netflix or YouTube the apps to work], I have need this product, because I have the Bravia TV monitor with a Tablet (Asus EEE slate) that I can hook up [with HDMI cable] and it will allow me to do what I normally do on Windows 7 and see it all [including Netflix and] YouTube on the browser] on the big screen of the Bravia television, when browsing on the tablet with its touchscreen. But he doesn't feel how it was not solved all this year. I suspect that there is a conflict between the update of the alveolar BONE and H264 video format using the Netflix app and YouTube app and other video applications.

I called Sony support and I was asked to reset and start all over again, but that did not help. The same problem. Netflix app tries to load, does not show recommendations or anything. Sometimes just stays stuck there with their red Netflix name screen, as if frozen, he sometimes goes to an error message saying to try again, and he suggests a URL for netflix to help. But I then have to force shut down the application.

Netflix has worked on a Roku 2 XS, but I traded for this Sony Google TV (Blueray) because the Roku product had no navigation on the web. I think Exchange this product Sony Internet TV for the Roku and save more than $ 100.

Any body else having this problem? All solutions? Suggestions? Updates?

Thanks for your help,

Jairo

Tags: Sony TV

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