Network printer ask for a password before printing

I have a windows 7 and windows 8 computers on the network through netgear.  I share 2 printers that are connected to my computer windows 7. no sharing of password and network sharing is enabled on both. Print from the computer of windows 8 and everything works fine for a while and after a few days, I'll try and it will ask for a password and when I go to devices and printers in Control Panel and try to look at the properties of the printer (or the other), he will say: access denied. I have remove the device from the computer of windows 8, restart and add the printer before it will let me print. But today, it will not work. I need help.

Hello

Welcome to the Microsoft community forum. Let me help you with your concern.

  • The computers are connected to a domain?

  • You get the error message?

When you try to print to a network printer that requires identification of trusted information, or when you try to view the properties of the network printer, the following error message may appear: Access Denied.

In addition, you may not be able to save a password for the network printer after have connected you to the printer.

This problem may occur if you do not select the Save password check box when you connect first to the printer on a network that uses approved connections.

Run the printer utility. A convenience store is an automated tool that can find and automatically fix problems with your PC. ThePrinting Troubleshooter can solve the problems with the installation and connection to a printer.

To resolve this issue, remove and then reinstall the printer via device and printers. When you first connect to the printer reinstalled and must enter credentials, click to select the Save password check box.

Add, remove, and manage your devices and printers

http://Windows.Microsoft.com/en-us/Windows-8/Add-view-manage-devices-Printers

 

See also this article: solve printer problems

I hope this helps. If you need help with Windows, let us know and will be happy to help you.

Tags: Windows

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