New CC education subscription still shows as trial on new applications and demand on expired trials series

I am connected to CC on my macbook pro with my Adobe ID, but applications are not save that I am released and have a subscription.  I went through all the dysfunctions, and I still can't get it to work.

log out and then back to your desktop app cc, sign, sign | Creative Office Cloud app

If this fails, make sure that there is no problem of connectivity with servers, sign Adobe, activation or connection errors. CS5.5 and later

and if it fails to reveal the problem, contact adobe support, https://helpx.adobe.com/contact.html

Tags: Adobe

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    Hi, I bought creative cloud, but it still shows the trial version and when is-identify you on adobe website, I always get the option to buy now, where I have already bought and received confirmation.

    Rgds.,.

    Your subscription to cloud shows correctly on your account page?

    If you have more than one email, you will be sure that you use the right Adobe ID?

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    .

    If Yes

    Some general information for a subscription of cloud

    Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

    Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

    -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

    .

    If no

    This is an open forum, Adobe support... you need Adobe personnel to help

    Adobe contact information - http://helpx.adobe.com/contact.html

    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    -Select your product and what you need help with

    -Click on the blue box "still need help? Contact us. "

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    Published by: GiuseppeL on 26-Dec-2012 12:22

    Published by: GiuseppeL on 26-Dec-2012 12:23

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