New computer with 7 installed - tried windows update and stuck saying preparation set up windows
Just bought a new Sony Vaio with windows 7 installed and went to windows updates, as they recommended. Updated and said to reboot. Now he's stuck saying prearing to set up windows. Not turned off your computer. Help please...
Hello
Welcome to Microsoft Windows 7 answers Forum!
Here you need to start your computer in safe mode and do a system restore.
Start the computer in safe mode and check the number.
Follow this link provided below to start your computer in safe mode.
http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode
You have to try to perform a system restore to go back to the work settings, to do that follow the instructions below:
1) click Start, type system restore in the search box, and then click System Restore in the list programs. If you are prompted for an administrator password or a confirmation, type your password or click on continue.
(2) in the System Restore dialog box, click on choose a different restore point and then click Next.
(3) in the list of restore points, click a restore point created before you started having the problem, and then click Next.
4) click Finish.
If you still have the problem then we will try to reset the windows update components and find the number.
You must follow the link provided below to run the fixit which will automatically fix the problem if you find problems with the fixit, then you can follow the procedure to manually reset Windows component update.
How to reset the Windows Update components?
http://support.Microsoft.com/default.aspx/KB/971058
Once the Windows Update components are reset, try to reinstall updates. To do so,
1. open Windows Update by clicking Start , all programsand then click Windows Update.
2. click on the option to change the settings in the left navigation bar. You will now be on a screen where you will be able to set up how Windows Vista download and install updates on your computer.
3. Select updates but let me choose whether to download and install them. When you have finished setting options that you want, press the OK button to save these settings. You will now be at the main screen of Windows Update.
4. in the left pane, click check for updates, and then wait while Windows searches the latest updates for your computer.
5. you can then download the updates one or both.
6. click on install updates to install updates currently selected.
7. Repeat steps 5 and 6 until you get all the updates you want on your PC.
For more information about installing the windows updates, see
Install Windows updates
http://Windows.Microsoft.com/en-us/Windows7/install-Windows-updates
Thank you, and in what concerns:
Suresh Kumar-Microsoft Support.
Visit our Microsoft answers feedback Forumand let us know what you think.
Tags: Windows
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