New EX90s just don't not with DD/PR option keys?

We had a few customers buy new EX90s and when we hung, they did not have the dual display or resolution premium option keys applied (and they do not appear on either cisco.com/go/license) while previously, Cisco has been including these keys in free.

Know someone if Cisco have ceased to offer these keys for free, or there was an error somewhere?

Hi Nick!

How are you?

Do not see that they stopped that.

At least for me the LIC-EX90-PR and LIC-EX90-DD are sure $0 options on an order, but they have to be selected manually.

Perhaps the one who placed the order I forgot to select?

Not 100% sure how the process is to order later, if in doubt, ask your inner CiscoCW

expert or your Cisco CAM.

Greetings

Please note the messages with the stars below and define the thread if it's an answer!

Tags: Cisco Support

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