New update crashed my Mac.

New update crashed my Mac.  My mouse does not work and will not stay my keyboard.  Help, please.

You posted in the player for iOS forum (for iPads & iPhones). I moved your question to the forum regular reader (for Macs & PCs).

Tags: Acrobat

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    Fault Module name: StackHash_0a9e
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    Exception offset: 00000000
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    Locale ID: 3081
    Additional information 1: 0a9e
    More information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional information 3: 0a9e
    Additional information 4: 0a9e372d3b4ad19135b953a78882e789

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    -----------------------------------------

    Validation of Windows data-->

    Validation code: 0

    Validation caching Code online: n/a, hr = 0xc004f012

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    Windows product key hash: Q3WGqGGPEN7oeBvTdMNbohEHKBU =

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    Architecture: 0 x 00000009

    Build lab: 7600.win7_gdr.100618 - 1621

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    Validation of diagnosis:

    Resolution state: n/a

    Given Vista WgaER-->

    ThreatID (s): n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    File: No.

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    Cached result: n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    OGAExec.exe signed by: n/a, hr = 0 x 80070002

    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

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    OGA Version: N/a, 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

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    Download signed ActiveX controls: fast

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    Run ActiveX controls and plug-ins: allowed

    Initialize and script ActiveX controls not marked as safe: disabled

    Allow the Internet Explorer Webbrowser control scripts: disabled

    Active scripting: allowed

    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->

    Office details: {85D6A796-6393-492C-91F8-1C9E28A5553C}1.9.0027.06.1.7600.2.00010100.0.0.001x 64*-*-*-*-V37W400426-067-8684484-866085S-1-5-21-1530103319-2218184202-3224238718Sony CorporationVGN AR71MPhoenix Technologies LTD.R2090J820080226000000.000000 + 000D2B93607018400F808090409GMT Standard Time(GMT+00:00)03SonyVAIO109

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    Description: operating system Windows - Windows (r) 7, retail channel

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    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

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    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

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    Trust time: 01/07/2011-17:46:49

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: n/a

    Beyond: 0 x 0000000000000000

    Event time stamp: n/a

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    N/A

    Activation 2.0 data OEM-->

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    FACP SonyVAIO

    HPET SonyVAIO

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    SLIC SonyVAIO

    Document TMOR SonyVAIO

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    SSDT SonyVAIO

    SSDT SonyVAIO

    SSDT SonyVAIO

    "Bear PA MS MVP" wrote in message News: 289 d 6602-862c-432c-9284-a5281f0a59f4...

    Right Church wrong Pew.

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    Troubleshooting specialist will analyze the data and recommend an appropriate solution.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

    :)
    FWIW, applies the following...
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    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers

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